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    1-Way SMS

    Activate the 1-Way SMS Module in RMS.

    Decision Tree

    1-Way SMS enables users to send an SMS directly from RMS.

    • Information
    • Setup
    • Add Button

    Information

    1-Way SMS enables users to send an SMS directly from RMS.

    The Short Messaging Service (SMS) is designed for brief communication to or between mobile devices.

    SMS Templates can be created and used to send standardised SMS to guests from a Reservation or Guest Profile.

    The 1-Way SMS module is required to use the 2-Way SMS module.

    RMS uses the Country field on the Guest Profile to determine the appropriate Country Code for sending an SMS.

    If no Country is set on the Guest RMS will treat the Guest as local to the Property and use the Property's Country Code for sending the SMS to the guest.



    Every character or keystroke including spaces and line breaks entered into the SMS Template contribute to the character count.

    SMS created with more than 160 characters become a multi-part SMS.

    To deliver a multi-part SMS as one message in chronological order the SMS provider adds special hidden characters to the message.

    Due to the need to add these linking characters on sending the SMS the character limitations for multi-part messages are not 160 characters per message part.

    Number of SMS SMS Template Character Limitation
    1 160
    2 306
    3 459
    4 (Maximum) 612

    Text longer than the above character limitations does not fit the criteria for the Short Messaging Service and can be converted to an email.



    The Module Market can be accessed by System Administrators.



    • Setup
    • Add Button

    Setup

    Have your System Administrator complete the following.

    1. Go to the Module Market in RMS.
    2. Select the Module Type 'Communications'.
    3. Select the Toggle on 1-Way SMS.
    4. Read the Terms & Conditions.
    5. Select 'Activate the 1-Way SMS Module'.
    6. Setup the Property's Mobile Number.
    7. Setup an SMS Template.



    The Module Market can be accessed by System Administrators.



    • Guide
    • Add Button

    Guide

    Go to the Module Market in RMS.

    Select the Module Type 'Communications'.

    Select the Toggle on 1-Way SMS.

    Read the Terms & Conditions.

    Select 'Activate the 1-Way SMS Module'.

    Setup the Property's Mobile Number.

    Setup an SMS Template.

    Users with Security Profile access to the SMS Templates and Sending SMS will be able to send an SMS in RMS.

    Setup

    Have your System Administrator complete the following.

    1. Go to the Module Market in RMS.
    2. Select the Module Type 'Communications'.
    3. Select the Toggle on 1-Way SMS.
    4. Read the Terms & Conditions.
    5. Select 'Activate the 1-Way SMS Module'.
    6. Setup the Property's Mobile Number.
    7. Setup an SMS Template.



    The Module Market can be accessed by System Administrators.



    • Guide
    • Add Button

    Guide

    Go to the Module Market in RMS.

    Select the Module Type 'Communications'.

    Select the Toggle on 1-Way SMS.

    Read the Terms & Conditions.

    Select 'Activate the 1-Way SMS Module'.

    Setup the Property's Mobile Number.

    Setup an SMS Template.

    Users with Security Profile access to the SMS Templates and Sending SMS will be able to send an SMS in RMS.


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