Use the form below to submit an article request or log a Service Request to contact RMS Customer Support.




    Information Passed Between Bookeasy & RMS

    Information Sent & Received by RMS with a direct connection to Bookeasy.

    The below tables detail what information will be passed between Bookeasy and RMS when connected.


    Reservation Capabilities

    Element Passed in from Bookeasy Available
    Single Reservation greentick.gif
    Group Reservations greentick.gif
    Modifications
    Cancellations greentick.gif
    Email Confirmations Confirmation emails sent by Bookeasy.



    Information RMS Passes to Bookeasy

    Information Details Available
    Live Availability
    (Including Allotments)
    Live Availability for the Property using any allotments set for 365 days in the future. greentick.gif
    Stop Sells Stop Sells applied in the Control Panel or on the Rate Manager Chart in RMS. greentick.gif
    Closed to Arrival Allows reservations to stay over this date but not arrive on this date.
    Closed to Departure Allows reservations to stay over this date but not depart on this date.
    Minimum Nights (MLOS) Minimum length of stay set in the Rate Manager Chart.
    Maximum Nights Maximum length of stay set in the Rate Manager Chart.
    Rate Amount Nightly Rate from the Rate Manager Chart. greentick.gif
    No. of Max Occupants Maximum number of occupants permitted.
    Additional Rates Rate for additional guests above what is included in the base rate.
    Rate Description Rate Type description in RMS.
    Currency  Property's Local Currency.


    Information Bookeasy Provides for Reservations

    Bookeasy Field RMS Field  Available
    Guest Surname Surname
    Guest Given Name Given
    Address Address1
    Town/Suburb Town
    State State
    Postcode Postcode
    Country Country
    Phone Phone AH
    Email Email
    Adults Adults greentick.gif
    Children Children
    Infants Infants
    Arrive/Depart Arrival and Departure dates
    Estimated Time of Arrival ETA
    Category Category
    Travel Agent Online Agent
    Total Rate Total Rate for Stay
    Rate Type Description of Rate
    Special Notes OTA Notes
    Number of Areas Used for Group Reservations
    Unique ID from Third Party Provider  

    Was this article helpful?

    Send Feedback

    Can’t find what you’re looking for?

    Submit an article request or log a Service Request to contact RMS Customer Support.

    Article Request