Use the form below to submit an article request or log a Service Request to contact RMS Customer Support.




    Category Bond

    Setup a Category to automatically create a Bond Charge on the Reservation Account in RMS.

    Decision Tree

    A Category Bond will automatically apply the selected Refundable Charge to the Reservation Account for Reservations made in that Category.

    • Information
    • Setup
    • Add Button

    Information

    A Category Bond will automatically apply the selected Refundable Charge to the Reservation Account for Reservations made in that Category.

    Refundable Charges are a type of Sundry Charge that can be used to hold bonds or deposits that can be returned to the guest.

    Refundable Charges can be used for any bond or deposit that will be returned or used to pay for damages including Key Deposits, Rental Bonds, Equipment Hire Deposits and more.

    Refundable Charges are different to monetary deposits taken to secure a booking as they are held with the intention to be returned later.



    Category, Area, Reservation, Guest, Sundry and Account Types are default System Labels that can be customised.



    System Administrators will require Security Profile access to setup this feature.


     

    • Setup
    • Add Button

    Setup

    Have your System Administrator complete the following.

    1. Go to Setup > Category/Area in the Side Menu of RMS.
    2. Select the 'Edit' icon on an existing Category.
    3. Navigate to the 'Bonds' tab.
    4. Select a Refundable Charge as the Bond Charge.
    5. Enter the Number of Nights Base Rate.
    6. Select the Reservation Account Type.
    7. Save/Exit.



    A Category Bond will automatically apply the selected Refundable Charge to the Reservation Account for Reservations made in that Category.



    • Guide
    • Add Button

    Guide

    Go to Setup > Category/Area in the Side Menu of RMS.

    Select the  'Edit' icon on an existing Category.

    Navigate to the 'Bonds' tab.

    Select a Refundable Charge as the Bond Charge.

    Enter the Number of Nights Base Rate.

    Select the Reservation Account Type.

    Select 'Save/Exit' to store the changes made and leave the setup.

    A Category Bond will automatically apply the selected Refundable Charge to the Reservation Account for Reservations made in that Category.


    Setup

    Have your System Administrator complete the following.

    1. Go to Setup > Category/Area in the Side Menu of RMS.
    2. Select the 'Edit' icon on an existing Category.
    3. Navigate to the 'Bonds' tab.
    4. Select a Refundable Charge as the Bond Charge.
    5. Enter the Number of Nights Base Rate.
    6. Select the Reservation Account Type.
    7. Save/Exit.



    A Category Bond will automatically apply the selected Refundable Charge to the Reservation Account for Reservations made in that Category.



    • Guide
    • Add Button

    Guide

    Go to Setup > Category/Area in the Side Menu of RMS.

    Select the  'Edit' icon on an existing Category.

    Navigate to the 'Bonds' tab.

    Select a Refundable Charge as the Bond Charge.

    Enter the Number of Nights Base Rate.

    Select the Reservation Account Type.

    Select 'Save/Exit' to store the changes made and leave the setup.

    A Category Bond will automatically apply the selected Refundable Charge to the Reservation Account for Reservations made in that Category.



    Was this article helpful?

    Send Feedback

    Can’t find what you’re looking for?

    Submit an article request or log a Service Request to contact RMS Customer Support.

    Article Request