Steps Required
- Go to Reservations > In/Out Movements in RMS.
- Select the Screen View of 'In House Guest'.
- Select the checkbox for All Reservations.
- Select 'Send SMS'.
- Select an SMS Template and choose 'Open'.
- Select 'Send All SMS'.
Info
The 1-Way SMS Module is required to send SMS from RMS.
The 2-Way SMS Module is required to receive replies in RMS.
Sending an SMS to all in-house guests can be used for urgent communication in case of emergency or efficient information updates for all guests staying at the property.
International SMS
The 'Country' field selection made on the Guest Profile will be used for sending SMS internationally.
If no Country is set, the SMS will send using the Property's Country Code and may not reach the intended recipient if it is an international guest.
Visual Guide
Go to Reservations > In/Out Movements in RMS.
Select the Screen View of 'In House Guest'.
Select the checkbox for All Reservations.
Select 'Send SMS'.
Select an SMS Template and choose 'Open'.
Select 'Send All SMS'.
The selected SMS will be sent to the Guest on all selected Reservations and a confirmation of the number of SMS sent will be displayed on screen.