Use the form below to submit an article request or log a Service Request to contact RMS Customer Support.




    Expedia Information

    Availability, Rate & Reservation information sent and received between Expedia & RMS.

    Availability & Rates

    Guests & Reservations

    Availability

    Guests

    Allotments Surname
    Live Availability 365 Days Given
    Oversell Allotments Address
    Release Back Time Town/Suburb

    Rates

    State
    Additionals Rates Postcode
    Currency Country
    Rate Amount Phone
    Rate Description Email
    Override Amount
    Person Base

    Restrictions

    Reservations

    Closed to Arrival Single Reservation
    Closed to Departure Group Reservation
    Maximum Nights Modification
    Minimum Nights (MLOS) * Cancellation
    Minimum Nights (Soft Close) * Email Confirmation Sent By Expedia
    Stop Sell

    Reservation Details

    * Minimum Nights must be configured in Expedia to be MLOS or Soft Close and setup in RMS as Minimum Nights (MLOS).

    Based on the configuration in Expedia the Minimum Length of Stay setup in RMS will be advertised on Expedia as either MLOS or a Soft Close.
    Adults
    Children
    Infants
    Arrive & Depart Date
    Booking Source
    Category
    ETA
    OTA Notes
    Rate Type
    Travel Agent

    Was this article helpful?

    Send Feedback

    Can’t find what you’re looking for?

    Submit an article request or log a Service Request to contact RMS Customer Support.

    Article Request