Housekeeping is an optional feature that can be enabled to manage Housekeeping in RMS.
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Information
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Setup
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Information
Housekeeping is an optional feature that can be enabled to manage Housekeeping in RMS.
Housekeeping will update the Area Status between Vacant Clean, Occupied and Vacant Dirty to match the movements of Reservations in the Area which can be managed on the Clean Screen or on the Booking Chart using the Housekeeping Status Indicator.
Housekeeping Tasks can be setup on a Property, Category, Area, Rate Type, Rate Type Property Rule, Derived Rate Type, Derived Rate Type Property Rule or Rate Table.
The Housekeeping Tasks allocated to a reservation are determined by the Housekeeping Task Hierarchy.
Housekeeping Tasks can be allocated to a Housekeeper using the Housekeeper Roster with the Clean Screen, Staff Portal and Housekeepers Report available for viewing and managing allocated tasks.
The Staff Portal simplifies management of Housekeepers and other staff by providing a direct link between the property and the staff at work.
Bed Configurations and Linen can be setup to record and manage bedding and linen requirements for an Area.
Housekeeping Holiday Dates can be setup to determine the allocation of Housekeeping Tasks on special dates.
Category, Area, Reservation, Guest and Rate are default System Labels that can be customised.
Housekeeping requires using the Check-in/Check-out feature to manage the Area Status.
System Administrators will require Security Profile access to setup this feature.
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Setup
- Add Button
Setup
Have your System Administrator complete the following.
- Go to Setup > Property Options > General Information in the Side Menu of RMS.
- Navigate to the 'Features' tab.
- Select the checkbox 'Use Housekeeping'.
- Optional: Select the checkbox 'Enable Reset Housekeeping Schedule' warning messages.
- Optional: Select the checkbox 'Show Vacant Clean on the Housekeeping Roster'.
- Select the Check-in Dirty Area option.
- Save/Exit.
- Log out of RMS.
- Setup Housekeeping Tasks.
Housekeeping Schedules are automatically created on reservations using the Housekeeping Task setup.
Enabling the 'Reset Housekeeping Schedules' warning will prompt users when making changes to a Reservations length of stay to accommodate overridden or manually allocated Housekeeping Tasks.
Vacant Clean Areas are not included on the Housekeeper Roster by default.
The Check-in Dirty Area option will determine if users are warned or prevented from checking in an Arrived Reservation if the Area Status is not Vacant Clean.
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Guide
- Add Button
Guide
Go to Setup > Property Options > General Information in the Side Menu of RMS.
Navigate to the 'Features' tab.
Select the checkbox 'Use Housekeeping'.
Optional: Select the checkbox 'Enable Reset Housekeeping Schedule' warning messages.
Optional: Select the checkbox 'Show Vacant Clean on the Housekeeping Roster'.
Select the Check-in Dirty Area option.
Select 'Save/Exit' to store the changes made and leave the setup.
Log out of RMS to enable the database to update with the changes made.
Setup Housekeeping Tasks.
Setup
Have your System Administrator complete the following.
- Go to Setup > Property Options > General Information in the Side Menu of RMS.
- Navigate to the 'Features' tab.
- Select the checkbox 'Use Housekeeping'.
- Optional: Select the checkbox 'Enable Reset Housekeeping Schedule' warning messages.
- Optional: Select the checkbox 'Show Vacant Clean on the Housekeeping Roster'.
- Select the Check-in Dirty Area option.
- Save/Exit.
- Log out of RMS.
- Setup Housekeeping Tasks.
Housekeeping Schedules are automatically created on reservations using the Housekeeping Task setup.
Enabling the 'Reset Housekeeping Schedules' warning will prompt users when making changes to a Reservations length of stay to accommodate overridden or manually allocated Housekeeping Tasks.
Vacant Clean Areas are not included on the Housekeeper Roster by default.
The Check-in Dirty Area option will determine if users are warned or prevented from checking in an Arrived Reservation if the Area Status is not Vacant Clean.
-
Guide
- Add Button
Guide
Go to Setup > Property Options > General Information in the Side Menu of RMS.
Navigate to the 'Features' tab.
Select the checkbox 'Use Housekeeping'.
Optional: Select the checkbox 'Enable Reset Housekeeping Schedule' warning messages.
Optional: Select the checkbox 'Show Vacant Clean on the Housekeeping Roster'.
Select the Check-in Dirty Area option.
Select 'Save/Exit' to store the changes made and leave the setup.
Log out of RMS to enable the database to update with the changes made.
Setup Housekeeping Tasks.
