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    Guest Portal Activation

    Setup to enable the Guest Portal in RMS.

    Decision Tree

    The Guest Portal is an optional feature that can be used by guests to view or manage their reservations at the property.

    • Information
    • Setup
    • Add Button

    Information

    The Guest Portal is an optional feature that can be used by guests to view or manage their reservations at the property.

    The options and information available to guests in the Guest Portal can be customised and includes Pre Check-in & Guest Declarations, Digital Check-in, Self Check-in & Check-out, Reservation Management, Completing Forms & Signing Contracts, Guest Loyalty Program, and Payments.

    The Guest Portal must be activated before it can be used.



    Category, Area, Reservation and Guest are default System Labels that can be customised.

    The Guest Portal URL is: https://guestportal.rmscloud.com/Login/Index?clientId=XXXXX

    Replace the 'XXXXX' in the Guest Portal URL with the property's RMS Client ID.



    System Administrators will require Security Profile access to use this feature.



    • Setup
    • Add Button

    Setup

    Have your System Administrator complete the following.

    1. Go to Setup > Portal Access > Guest Portal in RMS.
    2. Navigate to the 'General Options' tab.
    3. Select the checkbox 'Enable Guest Portal'.
    4. Save.
    5. Continue with Guest Portal Configuration.



    Category, Area, Reservation and Guest are default System Labels that can be customised.

    The Guest Portal URL is: https://guestportal.rmscloud.com/Login/Index?clientId=XXXXX

    Replace the 'XXXXX' in the Guest Portal URL with the property's RMS Client ID.



    • Guide
    • Add Button

    Guide

    Go to Setup > Portal Access > Guest Portal in RMS.

    Navigate to the 'General Options' tab.

    Select the checkbox 'Enable Guest Portal'.

    Select 'Save' to store the changes made.

    Continue with Guest Portal Configuration.

    Guests will be able to log into the Guest Portal to view and manage their reservations using the options setup by the property in Guest Portal Configuration.


    Setup

    Have your System Administrator complete the following.

    1. Go to Setup > Portal Access > Guest Portal in RMS.
    2. Navigate to the 'General Options' tab.
    3. Select the checkbox 'Enable Guest Portal'.
    4. Save.
    5. Continue with Guest Portal Configuration.



    Category, Area, Reservation and Guest are default System Labels that can be customised.

    The Guest Portal URL is: https://guestportal.rmscloud.com/Login/Index?clientId=XXXXX

    Replace the 'XXXXX' in the Guest Portal URL with the property's RMS Client ID.



    • Guide
    • Add Button

    Guide

    Go to Setup > Portal Access > Guest Portal in RMS.

    Navigate to the 'General Options' tab.

    Select the checkbox 'Enable Guest Portal'.

    Select 'Save' to store the changes made.

    Continue with Guest Portal Configuration.

    Guests will be able to log into the Guest Portal to view and manage their reservations using the options setup by the property in Guest Portal Configuration.


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