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    Guest Portal Payments

    Setup to allow Guest Portal credit card payments in RMS.

    Decision Tree

    Properties connected with a Payment Gateway can allow guests to make payments on their reservation in the Guest Portal.

    • Information
    • Setup
    • Add Button

    Information

    Properties connected with a Payment Gateway can allow guests to make payments on their reservation in the Guest Portal.

    Payment Gateways are an eCommerce application provided by merchant services to authorise and process credit card payments in a PCI compliant manner.

    Connecting a Payment Gateway account with RMS provides secure credit card storage, payment processing and refunds directly from an account in RMS.

    Properties using the Guest Rewards module can also receive payments via Point Redemption in the Guest Portal.



    Guest is a default System Label that can be customised.



    Users will require Security Profile access to use this feature.



    • Setup
    • Add Button

    Setup

    Have your System Administrator complete the following.

    1. Go to Setup > Portal Access > Guest Portal in RMS.
    2. Navigate to the 'Accounting Options' tab.
    3. Select the checkbox 'Allow Credit Card Payments'.
    4. Optional: Select the checkbox 'Allow Selection of Charges for Payment'.
    5. Optional:Select the checkbox 'Charge a Credit Card Transaction Fee'.
      1. Enter the Transaction Fee.
    6. Optional: Select the checkbox 'Allow Printing/Emailing Statements'.
      1. Select the Account Types to be included.
    7. Save/Exit.



    Charging a Credit Card Transaction Fee in the Guest Portal requires all accepted Credit Cards to be setup with a General Ledger Account Code for the Transaction Fees.

    Guest Portal Payments requies the property to have an eCommerce enabled Payment Gateway connected in RMS.

    Guest Portal Payments cannot be used with the BridgePay PayGuardian payment gateway.



    • Guide
    • Add Button

    Guide

    Go to Setup > Portal Access > Guest Portal in RMS.

    Navigate to the 'Accounting Options' tab.

    Select the checkbox 'Allow Credit Card Payments'.

    Optional: Select the checkbox 'Allow Selection of Charges for Payment'.

    Optional: Select the checkbox 'Charge a Credit Card Transaction Fee' and enter the Transaction Fee.

    Optional: Select the checkbox 'Allow Printing/Emailing Statements' and select the Account Types to be included.

    Select 'Save/Exit' to store the changes made and leave the setup.

    Guests with an Account Balance will have the option to select 'Make a Payment' in the Guest Portal.

    Guests enrolled in the Guest Rewards program with a Points Balance will have the option to Redeem Points as a payment method.

    Setup

    Have your System Administrator complete the following.

    1. Go to Setup > Portal Access > Guest Portal in RMS.
    2. Navigate to the 'Accounting Options' tab.
    3. Select the checkbox 'Allow Credit Card Payments'.
    4. Optional: Select the checkbox 'Allow Selection of Charges for Payment'.
    5. Optional:Select the checkbox 'Charge a Credit Card Transaction Fee'.
      1. Enter the Transaction Fee.
    6. Optional: Select the checkbox 'Allow Printing/Emailing Statements'.
      1. Select the Account Types to be included.
    7. Save/Exit.



    Charging a Credit Card Transaction Fee in the Guest Portal requires all accepted Credit Cards to be setup with a General Ledger Account Code for the Transaction Fees.

    Guest Portal Payments requies the property to have an eCommerce enabled Payment Gateway connected in RMS.

    Guest Portal Payments cannot be used with the BridgePay PayGuardian payment gateway.



    • Guide
    • Add Button

    Guide

    Go to Setup > Portal Access > Guest Portal in RMS.

    Navigate to the 'Accounting Options' tab.

    Select the checkbox 'Allow Credit Card Payments'.

    Optional: Select the checkbox 'Allow Selection of Charges for Payment'.

    Optional: Select the checkbox 'Charge a Credit Card Transaction Fee' and enter the Transaction Fee.

    Optional: Select the checkbox 'Allow Printing/Emailing Statements' and select the Account Types to be included.

    Select 'Save/Exit' to store the changes made and leave the setup.

    Guests with an Account Balance will have the option to select 'Make a Payment' in the Guest Portal.

    Guests enrolled in the Guest Rewards program with a Points Balance will have the option to Redeem Points as a payment method.


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