Redeem Guest Reward Points
Applying Guest Reward Points to a Reservation Account in RMS.
Steps Required
- Go to the Side Menu Reservation Search in RMS.
- Enter the Reservation Number and select 'Search'.
- Select the Accommodation Account.
- Select the 'Receipt' menu drop down.
- Select 'Redeem Points'.
- Select the Guest Rewards Unassigned Credit Note.
- Enter the Amount to Redeem.
- Optional: Enter a Comment.
- Apply/Exit.
Visual Guide
Go to the Side Menu Reservation Search in RMS.
Enter the Reservation Number and select 'Search'.
Select the Accommodation Account.
Select the 'Receipt' menu drop down.
Select 'Redeem Points'.
Select the Guest Rewards Unassigned Credit Note.
Enter the Amount to Redeem.
Optional: Enter a Comment.
Select 'Apply/Exit'.
The Guest Reward Point redemption will apply to the account in RMS.