Steps Required
- Go to Charts > Booking Chart in RMS.
- Navigate to the Date.
- Expand the Category.
- Select the Date & Area.
- Right Click and select 'Add Pencil Reservation'.
- Enter the Guest Details.
- Select the Expiry Time.
- Save/Exit.
Info
Pencil Reservations are temporary reservations with minimal guest contact information that can be used to place a short term hold on availability for a guest until they confirm to create a reservation.
Pencil Reservations will deduct from available inventory for online until they are cancelled or expire.
Click Here for instructions to enable Pencil Reservations in RMS.
Visual Guide
Go to Charts > Booking Chart in RMS.
Navigate to the Date.
Expand the Category.
Select the Date & Area.
Right Click and select 'Add Pencil Reservation'.
Enter the Guest Details.
Select the Expiry Time.
Select 'Save/Exit' to store the changes made.
The Pencil Reservation will remain holding the availability until the expiry time passes or a user cancels it.
