Steps Required
Have your System Administrator complete the following.
- Go to Setup > Lookup Tables > Reasons in RMS.
- Select 'Add'.
- Enter the Reason Code.
- Enter the Reason.
- Optional: Enter a Short Description.
- Select the Associated To as 'Reservation Cancelled'.
- Save/Exit.
Visual Guide
Go to Setup > Lookup Tables > Reasons in RMS.
Select 'Add' to create a new reason.
Enter the Reason Code.
Enter the Reason.
Optional: Enter a Short Description.
Select the Associated To as 'Reservation Cancelled'.
Select 'Save/Exit' to store the changes made.
This Cancellation Reason will now be available for selection when cancelling a reservation in RMS.