Use the form below to submit an article request or log a Service Request to contact RMS Customer Support.




    Tax Invoice Cancellation Reason

    Setup Reasons for cancelling a Tax Invoice in RMS.

    Steps Required

    Have your System Administrator complete the following.

    1. Go to Setup > Lookup Tables > Reasons in RMS.
    2. Select 'Add'.
    3. Enter the Code.
    4. Enter the Reason.
    5. Enter a Short Description.
    6. Select the Associated To as 'Cancel Invoice'.
    7. Save/Exit.

    Visual Guide

    Go to Setup > Lookup Tables > Reasons in RMS.
    Select 'Add' to create a new Reason.
    Enter the Code.
    Enter the Reason.
    Enter a Short Description.
    Select the Associated To as 'Cancel Invoice'.
    Select 'Save/Exit' to store the changes made.
    These Reasons will now be available for selection when cancelling a Tax Invoice in RMS.




    Was this article helpful?

    Send Feedback

    Can’t find what you’re looking for?

    Submit an article request or log a Service Request to contact RMS Customer Support.

    Article Request