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    Credit Notes

    Setup a Sundry Charge as a Credit Note in RMS.

    Decision Tree

    Credit Notes are a type of Sundry Charge that can be used to apply a credit to an account unrelated to the exchange of money.

    Credit Notes can be setup as Assigned or Unassigned and will behave differently depending on which option is selected.

    • Information
    • Assigned Credit Note
    • Unassigned Credit Note
    • Add Button

    Information

    Credit Notes can be used to apply a credit to an account without the exchange of money.

    Credit Notes are not money and cannot be refunded against. 

    Credit Notes are a special type of Sundry Charge that can be applied to an account using a negative value to result in a credit.

    Assigned Credit Notes will deduct reported revenue from the selected target charge.

    Unassigned Credit Notes will deduct revenue reported against the General Ledger Account Code selected on the Credit Note's setup.

    Users will require Security Profile access to the Accounting Screen to use any Credit Notes setup in RMS.

    • Assigned Credit Note
    • Unassigned Credit Note
    • Add Button

    Assigned Credit Note

    Assigned Credit Notes are credits applied against a specific charge on the account in RMS and will deduct from reported revenue for the General Ledger Account Code of the selected target charge.

    When a Receipt has funds allocated to the target charge the value of the Assigned Credit Note will be released from Receipt Allocation and become Unallocated Funds available for refund on the account.

    Assigned Credit Notes can be used when needing to apply a credit to an account whilst deducting revenue from the target charge's General Ledger Account Code or when needing to release allocated funds to perform a refund without voiding any charges on the account.

    • Setup
    • Use
    • Add Button

    Setup

    Have your System Administrator complete the following.

    1. Go to Setup > Accounting > Sundry in RMS.
    2. Select the  'Add' icon.
    3. Enter a Description.
    4. Select the General Ledger Account Code.
    5. Optional: Select a Grouping.
    6. Select the Tax Type.
    7. Select the checkbox 'Credit Note'.
    8. Save.
    9. Exit.
    • Guide
    • Use
    • Add Button

    Guide

    Go to Setup > Accounting > Sundry in RMS.

    Select the  'Add' icon.

    Enter a Description.

    Select the General Ledger Account Code.

    Optional: Select a Grouping.

    Select the Tax Type.

    Select the checkbox 'Credit Note'.

    Select 'Save' to store the changes made.

    Select 'Exit' to return to Sundry Setup.

    This Assigned Credit Note can now be applied to an account in RMS.

    • Use
    • Add Button

    Use

    1. Open an Account in RMS.
    2. Select the 'Sundry Charge' button.
    3. Select the Assigned Credit Note.
    4. Select the Target Charge.
    5. Enter a Negative Unit Price.
    6. Apply/Exit.
    • Type Button Text
    • Add Button

    Guide

    Open an Account in RMS.

    Select the 'Sundry Charge' button.

    Select the Assigned Credit Note.

    Select the Target Charge.

    Enter a Negative Unit Price.

    Select 'Apply/Exit'.

    The credit will be applied to the account against the selected Target Charge reducing the reported revenue against it's General Ledger Account Code by the value of the Assigned Credit Note. 

    If a Receipt was allocated to the selected Target Charge the value of the Assigned Credit Note will become Unallocated Funds available for refund.

    Use

    1. Open an Account in RMS.
    2. Select the 'Sundry Charge' button.
    3. Select the Assigned Credit Note.
    4. Select the Target Charge.
    5. Enter a Negative Unit Price.
    6. Apply/Exit.
    • Guide
    • Add Button

    Guide

    Open an Account in RMS.

    Select the 'Sundry Charge' button.

    Select the Assigned Credit Note.

    Select the Target Charge.

    Enter a Negative Unit Price.

    Select 'Apply/Exit'.

    The credit will be applied to the account against the selected Target Charge reducing the reported revenue against it's General Ledger Account Code by the value of the Assigned Credit Note. 

    If a Receipt was allocated to the selected Target Charge the value of the Assigned Credit Note will become Unallocated Funds available for refund.

    Use

    1. Open an Account in RMS.
    2. Select the 'Sundry Charge' button.
    3. Select the Assigned Credit Note.
    4. Select the Target Charge.
    5. Enter a Negative Unit Price.
    6. Apply/Exit.
    • Guide
    • Add Button

    Guide

    Open an Account in RMS.

    Select the 'Sundry Charge' button.

    Select the Assigned Credit Note.

    Select the Target Charge.

    Enter a Negative Unit Price.

    Select 'Apply/Exit'.

    The credit will be applied to the account against the selected Target Charge reducing the reported revenue against it's General Ledger Account Code by the value of the Assigned Credit Note. 

    If a Receipt was allocated to the selected Target Charge the value of the Assigned Credit Note will become Unallocated Funds available for refund.

    Unassigned Credit Note

    Unassigned Credit Notes are credits applied to an account that deduct from revenue reported for the General Ledger Account Code selected on the Unassigned Credit Note's setup.

    Unassigned Credit Notes can be used to apply a general discount for a transaction already created on the account without needing to void and recreate the charge or when providing compensation on an account that needs to be reported to a specific compensation General Ledger Account Code.

    • Setup
    • Use
    • Add Button

    Setup

    Have your System Administrator complete the following.

    1. Go to Setup > Accounting > Sundry in RMS.
    2. Select the  'Add' icon.
    3. Enter a Description.
    4. Select the General Ledger Account Code.
    5. Optional: Select a Grouping.
    6. Select the Tax Type.
    7. Select the checkbox 'Credit Note'.
    8. Select the checkbox 'Unassigned to Charge when created'.
    9. Save.
    10. Exit.
    • Guide
    • Use
    • Add Button

    Guide

    Go to Setup > Accounting > Sundry in RMS.

    Select the  'Add' icon.

    Enter a Description.

    Select the General Ledger Account Code.

    Optional: Select a Grouping.

    Select the Tax Type.

    Select the checkbox 'Credit Note'.

    Select the checkbox 'Unassigned to Charge when created'.

    Select 'Save' to store the changes made.

    Select 'Exit' to return to Sundry Setup.

    The Unassigned Credit Note can now be applied to an account in RMS.

    • Use
    • Add Button

    Use

    1. Open an Account in RMS.
    2. Select the 'Sundry Charge' button.
    3. Select the Unassigned Credit Note.
    4. Optional: Enter a Comment.
    5. Enter a Negative Unit Price.
    6. Apply/Exit.
    • Guide
    • Add Button

    Guide

    Open an Account in RMS.

    Select the 'Sundry Charge' button.

    Select the Unassigned Credit Note.

    Optional: Enter a Comment.

    Enter a Negative Unit Price.

    Select 'Apply/Exit'.

    The Unassigned Credit Note will apply the credit amount to the account in RMS and report the deducted revenue against it's own General Ledger Account Code.

    Use

    1. Open an Account in RMS.
    2. Select the 'Sundry Charge' button.
    3. Select the Unassigned Credit Note.
    4. Optional: Enter a Comment.
    5. Enter a Negative Unit Price.
    6. Apply/Exit.
    • Guide
    • Add Button

    Guide

    Open an Account in RMS.

    Select the 'Sundry Charge' button.

    Select the Unassigned Credit Note.

    Optional: Enter a Comment.

    Enter a Negative Unit Price.

    Select 'Apply/Exit'.

    The Unassigned Credit Note will apply the credit amount to the account in RMS and report the deducted revenue against it's own General Ledger Account Code.

    Use

    1. Open an Account in RMS.
    2. Select the 'Sundry Charge' button.
    3. Select the Unassigned Credit Note.
    4. Optional: Enter a Comment.
    5. Enter a Negative Unit Price.
    6. Apply/Exit.
    • Guide
    • Add Button

    Guide

    Open an Account in RMS.

    Select the 'Sundry Charge' button.

    Select the Unassigned Credit Note.

    Optional: Enter a Comment.

    Enter a Negative Unit Price.

    Select 'Apply/Exit'.

    The Unassigned Credit Note will apply the credit amount to the account in RMS and report the deducted revenue against it's own General Ledger Account Code.

    Assigned Credit Note

    Assigned Credit Notes are credits applied against a specific charge on the account in RMS and will deduct from reported revenue for the General Ledger Account Code of the selected target charge.

    When a Receipt has funds allocated to the target charge the value of the Assigned Credit Note will be released from Receipt Allocation and become Unallocated Funds available for refund on the account.

    Assigned Credit Notes can be used when needing to apply a credit to an account whilst deducting revenue from the target charge's General Ledger Account Code or when needing to release allocated funds to perform a refund without voiding any charges on the account.

    • Setup
    • Use
    • Add Button

    Setup

    Have your System Administrator complete the following.

    1. Go to Setup > Accounting > Sundry in RMS.
    2. Select the  'Add' icon.
    3. Enter a Description.
    4. Select the General Ledger Account Code.
    5. Optional: Select a Grouping.
    6. Select the Tax Type.
    7. Select the checkbox 'Credit Note'.
    8. Save.
    9. Exit.
    • Guide
    • Use
    • Add Button

    Guide

    Go to Setup > Accounting > Sundry in RMS.

    Select the  'Add' icon.

    Enter a Description.

    Select the General Ledger Account Code.

    Optional: Select a Grouping.

    Select the Tax Type.

    Select the checkbox 'Credit Note'.

    Select 'Save' to store the changes made.

    Select 'Exit' to return to Sundry Setup.

    This Assigned Credit Note can now be applied to an account in RMS.

    • Use
    • Add Button

    Use

    1. Open an Account in RMS.
    2. Select the 'Sundry Charge' button.
    3. Select the Assigned Credit Note.
    4. Select the Target Charge.
    5. Enter a Negative Unit Price.
    6. Apply/Exit.
    • Guide
    • Add Button

    Guide

    Open an Account in RMS.

    Select the 'Sundry Charge' button.

    Select the Assigned Credit Note.

    Select the Target Charge.

    Enter a Negative Unit Price.

    Select 'Apply/Exit'.

    The credit will be applied to the account against the selected Target Charge reducing the reported revenue against it's General Ledger Account Code by the value of the Assigned Credit Note. 

    If a Receipt was allocated to the selected Target Charge the value of the Assigned Credit Note will become Unallocated Funds available for refund.

    Use

    1. Open an Account in RMS.
    2. Select the 'Sundry Charge' button.
    3. Select the Assigned Credit Note.
    4. Select the Target Charge.
    5. Enter a Negative Unit Price.
    6. Apply/Exit.
    • Guide
    • Add Button

    Guide

    Open an Account in RMS.

    Select the 'Sundry Charge' button.

    Select the Assigned Credit Note.

    Select the Target Charge.

    Enter a Negative Unit Price.

    Select 'Apply/Exit'.

    The credit will be applied to the account against the selected Target Charge reducing the reported revenue against it's General Ledger Account Code by the value of the Assigned Credit Note. 

    If a Receipt was allocated to the selected Target Charge the value of the Assigned Credit Note will become Unallocated Funds available for refund.

    Use

    1. Open an Account in RMS.
    2. Select the 'Sundry Charge' button.
    3. Select the Assigned Credit Note.
    4. Select the Target Charge.
    5. Enter a Negative Unit Price.
    6. Apply/Exit.
    • Guide
    • Add Button

    Guide

    Open an Account in RMS.

    Select the 'Sundry Charge' button.

    Select the Assigned Credit Note.

    Select the Target Charge.

    Enter a Negative Unit Price.

    Select 'Apply/Exit'.

    The credit will be applied to the account against the selected Target Charge reducing the reported revenue against it's General Ledger Account Code by the value of the Assigned Credit Note. 

    If a Receipt was allocated to the selected Target Charge the value of the Assigned Credit Note will become Unallocated Funds available for refund.

    Unassigned Credit Note

    Unassigned Credit Notes are credits applied to an account that deduct from revenue reported for the General Ledger Account Code selected on the Unassigned Credit Note's setup.

    Unassigned Credit Notes can be used to apply a general discount for a transaction already created on the account without needing to void and recreate the charge or when providing compensation on an account that needs to be reported to a specific compensation General Ledger Account Code.

    • Setup
    • Use
    • Add Button

    Setup

    Have your System Administrator complete the following.

    1. Go to Setup > Accounting > Sundry in RMS.
    2. Select the  'Add' icon.
    3. Enter a Description.
    4. Select the General Ledger Account Code.
    5. Optional: Select a Grouping.
    6. Select the Tax Type.
    7. Select the checkbox 'Credit Note'.
    8. Select the checkbox 'Unassigned to Charge when created'.
    9. Save.
    10. Exit.
    • Guide
    • Use
    • Add Button

    Guide

    Go to Setup > Accounting > Sundry in RMS.

    Select the  'Add' icon.

    Enter a Description.

    Select the General Ledger Account Code.

    Optional: Select a Grouping.

    Select the Tax Type.

    Select the checkbox 'Credit Note'.

    Select the checkbox 'Unassigned to Charge when created'.

    Select 'Save' to store the changes made.

    Select 'Exit' to return to Sundry Setup.

    The Unassigned Credit Note can now be applied to an account in RMS.

    • Use
    • Add Button

    Use

    1. Open an Account in RMS.
    2. Select the 'Sundry Charge' button.
    3. Select the Unassigned Credit Note.
    4. Optional: Enter a Comment.
    5. Enter a Negative Unit Price.
    6. Apply/Exit.
    • Guide
    • Add Button

    Guide

    Open an Account in RMS.

    Select the 'Sundry Charge' button.

    Select the Unassigned Credit Note.

    Optional: Enter a Comment.

    Enter a Negative Unit Price.

    Select 'Apply/Exit'.

    The Unassigned Credit Note will apply the credit amount to the account in RMS and report the deducted revenue against it's own General Ledger Account Code.

    Use

    1. Open an Account in RMS.
    2. Select the 'Sundry Charge' button.
    3. Select the Unassigned Credit Note.
    4. Optional: Enter a Comment.
    5. Enter a Negative Unit Price.
    6. Apply/Exit.
    • Guide
    • Add Button

    Guide

    Open an Account in RMS.

    Select the 'Sundry Charge' button.

    Select the Unassigned Credit Note.

    Optional: Enter a Comment.

    Enter a Negative Unit Price.

    Select 'Apply/Exit'.

    The Unassigned Credit Note will apply the credit amount to the account in RMS and report the deducted revenue against it's own General Ledger Account Code.

    Use

    1. Open an Account in RMS.
    2. Select the 'Sundry Charge' button.
    3. Select the Unassigned Credit Note.
    4. Optional: Enter a Comment.
    5. Enter a Negative Unit Price.
    6. Apply/Exit.
    • Guide
    • Add Button

    Guide

    Open an Account in RMS.

    Select the 'Sundry Charge' button.

    Select the Unassigned Credit Note.

    Optional: Enter a Comment.

    Enter a Negative Unit Price.

    Select 'Apply/Exit'.

    The Unassigned Credit Note will apply the credit amount to the account in RMS and report the deducted revenue against it's own General Ledger Account Code.

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