The training database in RMS is designed to allow RMS users to train staff or test new configuration options in a copy of their live database without impacting daily operations.
The training database should be used in the following scenarios:
- As a trial run before completing any sort of import of data.
- To test run new configuration options and see if they suit the business requirements.
- To train new staff or run training scenarios with existing staff.
The following live database actions cannot be performed or triggered in the Training Database:
- Payment Gateway Transactions
- Triggered Correspondence
- Scheduled Reports
- Emailing Correspondence
- Sending SMS