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    Automatically Notify an Area Housekeeper when their Area is Dirty

    Setting up Triggered Correspondence to send to an Area Housekeeper in RMS.


    Steps Required

    Have your System Administrator complete the following.

    1. Go to Setup > Correspondence > Triggered Correspondence in RMS.
    2. Select 'Add'.
    3. Enter a Description.
    4. Select 'SMS' as the Delivery Method.
    5. Select the required SMS Template.
    6. Select any additional Validation Options.
    7. Select the Action as 'Time Of' and choose 'Area - Status set to Dirty (Associated Housekeeper).
    8. Save/Exit.

    Info

    This Triggered Correspondence option will only send to the Housekeeper setup against the Area when the Area Status is changed to Vacant Dirty in RMS.

    See Activating 1 Way SMS for instructions on activating the required SMS module for the property if not already enabled.

    Visual Guide

    Go to Setup > Correspondence > Triggered Correspondence in RMS.

    Select 'Add' to create a new Triggered Correspondence Rule.

    Enter a Description.

    Select 'SMS' as the Delivery Method.

    Select the required SMS Template.

    Select any additional Validation Options.

    Select the Action as 'Time Of' and choose 'Area - Status set to Dirty (Associated Housekeeper).

    Select 'Save/Exit' to store the changes made and automatically notify Associated Housekeepers on Areas when their Area is set to Vacant Dirty in RMS.

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