Steps Required
Have your System Administrator complete the following.
- Go to Setup > Correspondence > Triggered in RMS.
- Select a Triggered Rule and choose 'Edit'.
- Navigate to the 'Company' tab.
- Select '<<' to remove all Companies.
- Select 'No Company Selected'.
- Save/Exit.
Visual Guide
Go to Setup > Correspondence > Triggered Correspondence in RMS.
Select a Triggered Rule and choose 'Edit'.
Navigate to the 'Company' tab.
Select '<<' to remove all Companies.
Select 'No Company Selected'.
Select 'Save/Exit' to store the changes made.