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    Apply a Credit Adjustment

    Applying a Credit Note to Accounts in RMS


    Steps Required

    1. Open the Account in RMS.
    2. Select Sundry Charge.
    3. Choose the Unassigned Credit Note.
    4. Enter a negative value.
    5. Apply.

    Visual Guide

    Open the account in RMS.

    Select the Sundry Charge button.

    Choose the Unassigned Credit Note from the list of available sundries.

    Enter a value and choose 'Apply/Exit'.

    The credit will now be applied to the account.

    Info

    A Credit Note is not money and cannot be refunded to a guest.



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