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    Cancel a Group Reservation

    Cancelling a Group Reservation in RMS.


    Steps Required

    1. Go to Side Menu Reservation Search in RMS.
    2. Enter the Reservation Number and select 'Search'.
    3. Navigate to the Group Master.
    4. Finalise the Reservation Accounts.
    5. Select 'Change Status' and choose 'Cancel'.
    6. Confirm.

    Visual Guide

    Go to Side Menu Reservation Search in RMS.

    Enter the Reservation Number and select 'Search'.

    Navigate to the Group Master.

    Finalise the Reservation Accounts.

    Select 'Change Status' and choose 'Cancel'.

    Select 'Yes' to confirm cancelling all reservations in the group.

    All reservations in this Group will now be in 'Cancelled' status.

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