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    Smart Search

    Information on the Smart Search fields available in RMS.

    Smart Search is a feature allowing users to quickly lookup existing Guest Profiles using commonly obtained information.

    Smart Search fields are indicated by the '>' symbol in the field name.

    The following fields are enabled for Smart Search:

    • RMS Smart Search
    • Guest Number
    • Group Name
    • Surname
    • Given
    • Post Code
    • Mobile
    • Email

    The RMS Smart Search field allows for combined searches using information from any other Smart Search field. eg. Surname + Mobile.

    Best Practice

    The Post Code field can be used to further filter returned Smart Search results for searches where multiple entries are returned. eg. 'J Smith'.

    The more Smart Search fields completed, the more refined the returned results will be.





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