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    Email a Form Letter to Multiple Guests on a Reservation

    Sending correspondence to multiple guests on a reservation at the same time in RMS.


    Steps Required

    1. Go to the Reservation in RMS.
    2. Navigate to the 'Correspondence' tab.
    3. Select the 'Send Out' button.
    4. Choose a Form Letter.
    5. Select 'Open'.
    6. Select 'Email'.
    7. Select each associated guest's email.
    8. Email/Exit.

    Visual Guide

    Go to the Reservation in RMS.

    Navigate to the 'Correspondence' tab.

    Select the 'Send Out' button.

    Choose a Form Letter to email.

    Select 'Open' to preview the merged letter.

    Select 'Email'.

    Select the checkbox for each guest to receive a copy of this Form Letter.

    Select 'Email/Exit' to confirm sending to the selected recipients.

    A record of this email being sent to each guest will be recorded in the Reservation's Correspondence tab.


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