Support Home Property Management System Reservations Reservation Management Undo an Accidental Check-out

Undo an Accidental Check-out

Steps Required

Go to the Side Menu Reservation Search in RMS.

Enter the Reservation Number and select 'Search'.

Select 'Unconfirm'.

Select 'Yes' to confirm changing the status.

Select 'Check-in'.

Select 'Yes' to confirm check-in.

Select 'No' to changing the Arrival Date to Today.

The reservation will now be back in 'Arrived' status with the original Arrive Date & Time.

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