Steps Required
- Go to Accounting > Quick Account Access in RMS.
- Select 'Process Receipt' as the Action to Take.
- Select the Account View.
- Enter the Account or Reservation Number.
- Select 'Go to Account'.
- Select the Payment Method.
- Enter the Receipt Amount.
- Select 'Manual Allocation'.
- Select the Refundable Charge.
- Select 'Apply/Exit'.
- Process.
Info
Use Manual Allocation with a Receipt to specify which charge it should allocate to when there are multiple charges on an account.
Visual Guide
Go to Accounting > Quick Account Access in RMS.
Select 'Process Receipt' as the Action to Take.
Select the Account View.
Enter the Account or Reservation Number.
Select 'Go to Account'.
Select the Payment Method.
Enter the Receipt Amount.
Select 'Manual Allocation'.
Select the Refundable Charge.
Select 'Apply/Exit' to return to the Receipt screen.
Select 'Process' to apply the payment to the selected Refundable Charge.
The Refundable Charge will show 'PAID' and the amount paid on the account.
