Online
Common troubleshooting information for RMS Online.
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Online Reservations Arriving in Unconfirmed Status
Information on when an online reservation will arrive in Unconfirmed Status in RMS.
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PayPal Listed as a Payment Option on RMS IBE
Information on PayPal being listed as an available Payment Option on the RMS IBE.
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Failure Reason: 'RoomTypeId or RoomTypeCode Not Supplied
Critical Online Notification for Failed Reservation Delivery in RMS.
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Identify Mapping Issues
Verifying connected channels are mapped correctly in RMS.
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Online Critical Alerts in the Message Centre
Information on the critical alerts requiring urgent attention in RMS.
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Manual OTA Resync
Force a manual update of rates and availability for a connected channel in RMS.
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