Common troubleshooting information for RMS Online.
Online Reservations Arriving in Unconfirmed Status
Information on when an online reservation will arrive in Unconfirmed Status in RMS.
PayPal Listed as a Payment Option on RMS IBE
Information on PayPal being listed as an available Payment Option on the RMS IBE.
Failure Reason: 'RoomTypeId or RoomTypeCode Not Supplied
Critical Online Notification for Failed Reservation Delivery in RMS.
Identify Mapping Issues
Verifying connected channels are mapped correctly in RMS.
Online Critical Alerts in the Message Centre
Information on the critical alerts requiring urgent attention in RMS.
Manual OTA Resync
Force a manual update of rates and availability for a connected channel in RMS.
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