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    Give Complimentary Upgrades

    Upgrading the category on a reservation without charging extra to the guest in RMS.

    Steps Required

    1. Open the Reservation in RMS.
    2. Set the Bill Category to the Category.
    3. Change the Category on the reservation.
    4. Assign a new Area.
    5. Save the reservation.

    Visual Guide

    Open the reservation in RMS.

    Set the Bill Category to the current Category on the reservation.

    Change the selected Category on the reservation.

    Choose the new Area.

    Save the reservation.

    Choose if the rate should recalculate using the selected Bill Category.

    Choose if the Housekeeping Tasks should be reset on the reservation due to the change of Category.

    The reservation will now be saved with the changes made.

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