Use the form below to submit an article request or log a Service Request to contact RMS Customer Support..

    BridgePay (PayGuardian) Functions

    Information on functions available when using BridgePay (PayGuardian) in RMS.


    CC Token - Reservation
    CC Token -  Guest Profile
    CC Token -  Company
    CC Token -  Travel Agent
    Pre-Auth Token - Reservation
    Receipt - CC Token
    Receipt - Card Details
    Consume Pre-Auth Token
    Reverse a Receipt
    Refund - Card Details
    Blind Refund
    Reverse a Refund

    EFTPOS: Electronic payments processed with the card present using a connected device at the time of sale.

    eCommerce: All card transactions processed electronically via the Internet.

    This includes payments processed in RMS with a Credit Card Token or Card Details as well as payments processed via the RMS Internet Booking Engine and Guest Portal*.

    * Guest Portal Payments are not available with BridgePay Pay Guardian. 


    Was this article helpful?

    Send Feedback

    Can’t find what you’re looking for?

    Article Request