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    Reservation Charge Redirection

    Divert charges between Reservation Accounts or Reservation Account Types in RMS.

    Decision Tree

    Charge Redirection enables diverting selected charges between Guest or Reservation Accounts and Reservation Account Types.

    • Information
    • Use
    • Add Button

    Information

    Charge Redirection enables diverting selected charges between Guest or Reservation Accounts and Reservation Account Types.

    A Charge Redirection tab will be available on the Reservation Screen to divert charges to another Reservation Account Type on the same Reservation or an alternate Guest or Reservation Account.

    Charge Redirection will apply to any charge transaction in the selected category and divert the charge to be created on the selected account.

    Sundry Groupings can be used to simplify diverting similar Sundry Charges between accounts.




    Account Types, Sundry, Guest and Reservation are System Labels that can be customised.

    Charge Redirection is an optional feature that must be enabled in setup before it can be used.



    Users will require Security Profile access to use this feature.



    • Use
    • Add Button

    Use

    1. Go to the Toolbar Menu Reservation Search in RMS.
    2. Enter the Guest Name or Reservation Number and press 'Enter'.
    3. Navigate to the 'Charge Redirection' tab.
    4. Reservation Account Type Redirection:
      1. Select a Reservation Account Type for the Charge Type.
    5. Guest or Reservation Account Redirection:
      1. Select the  'Add' icon.
      2. Select a Charge Type.
      3. Enter a Guest Name or Reservation Number and press 'Enter'.
      4. Select an Account.
      5. Save/Exit.
    6. Save/Exit.



    Charge Redirection will apply to any charge transaction in the selected category and divert the charge to be created on the selected account.

    Use the  'Edit' icon to modify an existing Charge Redirection.



    • Guide
    • Add Button

    Guide

    Go to the Toolbar Menu Reservation Search in RMS.

    Enter the Guest Name or Reservation Number and press 'Enter'.

    Navigate to the  'Charge Redirection' tab.

    Reservation Account Type Redirection:

    Select a Reservation Account Type for the Charge Type.

    Guest or Reservation Account Redirection:

    Select the  'Add' icon.

    Select a Charge Type.

    Enter a Guest Name or Reservation Number and press 'Enter'.

    Select an Account.

    Select 'Save/Exit' to store the changes made and return to the reservation.

    Select 'Save/Exit' to store the changes made and leave the reservation.

    Charge Redirection will apply to any charge transaction in the selected category and divert the charge to be created on the selected account.


    Use

    1. Go to the Toolbar Menu Reservation Search in RMS.
    2. Enter the Guest Name or Reservation Number and press 'Enter'.
    3. Navigate to the 'Charge Redirection' tab.
    4. Reservation Account Type Redirection:
      1. Select a Reservation Account Type for the Charge Type.
    5. Guest or Reservation Account Redirection:
      1. Select the  'Add' icon.
      2. Select a Charge Type.
      3. Enter a Guest Name or Reservation Number and press 'Enter'.
      4. Select an Account.
      5. Save/Exit.
    6. Save/Exit.



    Charge Redirection will apply to any charge transaction in the selected category and divert the charge to be created on the selected account.

    Use the  'Edit' icon to modify an existing Charge Redirection.



    • Guide
    • Add Button

    Guide

    Go to the Toolbar Menu Reservation Search in RMS.

    Enter the Guest Name or Reservation Number and press 'Enter'.

    Navigate to the  'Charge Redirection' tab.

    Reservation Account Type Redirection:

    Select a Reservation Account Type for the Charge Type.

    Guest or Reservation Account Redirection:

    Select the  'Add' icon.

    Select a Charge Type.

    Enter a Guest Name or Reservation Number and press 'Enter'.

    Select an Account.

    Select 'Save/Exit' to store the changes made and return to the reservation.

    Select 'Save/Exit' to store the changes made and leave the reservation.

    Charge Redirection will apply to any charge transaction in the selected category and divert the charge to be created on the selected account.


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