Use the form below to submit an article request or log a Service Request to contact RMS Customer Support.




    Additional Setup Changes Checklist

    Additional setup changes that may be required when converting from Enterprise to Single in RMS.

    Steps Required

    Have your System Administrator complete the following if required for the Property.

    1. Allocate Attributes to a Category.
    2. Update the Property Website with the RMS IBE URL.
    3. Update the RMSOnline API to use the new Property & Category IDs.
    4. Contact RMS Support for assistance with Guest Accounts.
    5. Proceed to Activate Online Mapping by Area.

    Was this article helpful?

    Send Feedback

    Can’t find what you’re looking for?

    Submit an article request or log a Service Request to contact RMS Customer Support.

    Article Request