Default Guest Marketing to Opt Out
Setup the Marketing Opt Out field for new guest's to default to 'Yes' in RMS.
The Marketing Opt Out field on Guest Details is used to save a guest's preferences for recieving marketing material and can be set to default to opt out new guests.
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Information
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Setup
- Add Button
Information
The Marketing Opt Out field on Guest Details is used to save a guest's preferences for recieving marketing material and can be set to default to opt out new guests.
The Marketing Opt Out field is set to 'Yes' when a guest opts out or unsubscribes from receiving marketing materials.
Triggered Correspondence, Report Writer & EDM campaigns can all be setup to include or exclude guests based on this selection.
Setting up the Marketing Opt Out field to default as 'Yes' will set the Marketing Opt Out on newly created Guest Profiles to automatically opt guests out by default until they select to opt in.
Additional Opt Out fields are available for setup as System Labels and can be used on the Guest Profile to further customise the type of correspondence a guest wishes to receive from the property.
Options setup in General Information apply to all properties in the RMS database.
Users will require Security Profile access to use this feature.
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Setup
- Add Button
Setup
Have your System Administrator complete the following.
- Go to Setup > Property Options > General Information in RMS.
- Navigate to the 'Guest Options' tab.
- Select the checkbox 'Default Marketing Opt Out to Yes'.
- Save/Exit.
- Log out of RMS.
Options setup in General Information apply to all properties in the RMS database.
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Guide
- Add Button
Guide
Go to Setup > Property Options > General Information in RMS.
Navigate to the 'Guest Options' tab.
Select the checkbox 'Default Marketing Opt Out to Yes'.
Select 'Save/Exit' to store the changes made and leave the setup.
Log out of RMS to allow the database to update with the changes made.
Creating a new Guest Profile or adding a new guest to a Reservation will default the Marketing Opt Out to 'Yes'.
Setup
Have your System Administrator complete the following.
- Go to Setup > Property Options > General Information in RMS.
- Navigate to the 'Guest Options' tab.
- Select the checkbox 'Default Marketing Opt Out to Yes'.
- Save/Exit.
- Log out of RMS.
Options setup in General Information apply to all properties in the RMS database.
-
Guide
- Add Button
Guide
Go to Setup > Property Options > General Information in RMS.
Navigate to the 'Guest Options' tab.
Select the checkbox 'Default Marketing Opt Out to Yes'.
Select 'Save/Exit' to store the changes made and leave the setup.
Log out of RMS to allow the database to update with the changes made.
Creating a new Guest Profile or adding a new guest to a Reservation will default the Marketing Opt Out to 'Yes'.