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    Past Rate Paid by Guests

    Reviewing the Guest History to see the Area Rate previously charged in RMS.


    Steps Required

    1. Go to Reservations > Guest Search in RMS.
    2. Enter the Guest Details and select 'Search'.
    3. Select the required Guest Profile and choose 'Edit'.
    4. Navigate to the 'Guest History' tab.

    Info

    The Guest History tab includes information for all reservations this Guest has been associated to and includes the Reservation Number, Arrive & Depart Dates, Category, Area, Nights, Rate Type & Area Rate.

    To access Guest History whilst viewing a reservation, select the hyperlinked 'Guest Number' field to be taken directly to the Guest Profile.

    Visual Guide

    Go to Reservations > Guest Search in RMS.

    Enter the Guest Details and select 'Search'.

    Select the required Guest Profile and choose 'Edit'.

    Navigate to the 'Guest History' tab.

    The Guest History tab includes information for all reservations this Guest has been associated to and includes the Reservation Number, Arrive & Depart Dates, Category, Area, Nights, Rate Type & Area Rate.

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