Steps Required
- Go to Reservations > In/Out Movements in RMS.
- Select the Reservation View 'Expected Arrivals'.
- Select the checkbox for the No Show Reservations.
- Select the 'Reservation' icon.
- Select 'Process No Shows'.
- Select the No Show Fee Option.
Visual Guide
Go to Reservations > In/Out Movements in RMS.
Select the Reservation View 'Expected Arrivals'.
Select the checkbox for the No Show Reservations.
Select the 'Reservation' icon.
Select 'Process No Shows'.
Select the No Show Fee Option.
The selected reservations will now be updated to 'No Show' status in RMS and have a No Show Fee applied to the account if selected.