Property Housekeeping Tasks

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Setup
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Information

Property Housekeeping Tasks apply to all reservations where the Category is setup to be included on the Housekeepers Report unless a higher layer of setup exists.

Examples

Housekeeping Tasks can be setup on multiple layers to provide maximum flexibility and control over the scheduling of tasks on a reservation at the property.

To simplify housekeeping setup it is recommended to use the lowest applicable setup tier and sparingly use higher setup tiers to override the base setup.

The housekeeping schedule on a reservation will only include tasks from the highest available setup tier using the below hierarchy:

Rate Table ¹
Best for seasonal housekeeping.

Derived Property Rate Rule
Best for rate specific housekeeping at a particular property.

Derived Rate Type ²
Best for rate specific housekeeping on a derived rate type.

Property Rate Rule
Best for rate specific housekeeping at a particular property.

Rate Type
Best for rate specific housekeeping on a standalone rate type.

Area
Best for housekeeping that differs per area or for a specific area.

Category
Best for housekeeping that differs per category or for a specific category.

Property
Best for housekeeping across the entire property.

^{1 - Any Housekeeping Tasks setup on the Rate Table of a 'Derived From' Rate Type will not override the tasks set on the Derived Rate Type or Derived Rate Type Property Rule.}

^{2 - Any Housekeeping Tasks setup on a Rate Table selected in the 'Adjustment Amount' tab of a Derived Rate will override any tasks set on the Derived Rate Type or Derived Rate Type Property Rule.}

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Examples

The below examples are common scenarios of housekeeping services and the task allocation setup they can use to accommodate these needs.

Example A

A hotel, motel, or serviced apartments property that provides the same cleaning services to all rooms or apartments at the property can use only the Property Housekeeping Tasks.

Example B

A hotel, motel, or serviced apartments property that provides the same cleaning services to all rooms or apartments except one type or several rooms can use the Property Housekeeping Tasks to setup the base layer and then use the Category Housekeeping Tasks or Area Housekeeping Tasks to override the base setup where the variations occur.

Example C

A holiday park or motel and campground property that offers the same cleaning services for all roofed accommodation and not to sites can use the Category Housekeeping Tasks to automate the housekeeping schedules of reservations in roofed accommodation.

Example D

An eco property that cleans rooms between reservations and only offers during stay services for specific rates can use the Property Housekeeping Tasks to setup the base layer of cleaning tasks for departures and then use the Rate Housekeeping Tasks to setup the full service cleaning tasks to override the base layer for that rate only.

Example E

A seasonal property that offers different cleaning services based on the season or time of year can use one or more of the Rate Housekeeping Tasks depending on the rate structure.

If the same Rate Type is offered throughout all seasons and a different Rate Table is setup to change prices and extras for each season the Rate Table Housekeeping Tasks can be used.

If a different Rate Type is offered each season the Rate Type Housekeeping Tasks or Derived Rate Type Housekeeping Tasks can be used instead.

Category, Area, Reservation, Guest, and Rate are default System Labels that can be customised.

System Administrators will require Security Profile access to use this feature.

Setup
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Setup

Have your System Administrator complete the following.

Go to Setup > Property Options > Property Information in RMS.
Select the 'Edit' icon on an existing Property.
Navigate to the 'Housekeeping Tasks' tab.
Select a Housekeeping Task and choose the button.
Save/Exit.

Property Housekeeping Tasks apply to all reservations where the Category is setup to be included on the Housekeepers Report unless a higher layer of setup exists.

Use the Reset Housekeeping Schedules utility to apply setup changes to existing reservations.

Guide
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Guide

Go to Setup > Property Options > Property Information in RMS.

Select the 'Edit' icon on an existing Property.

Navigate to the 'Housekeeping Tasks' tab.

Select a Housekeeping Task and choose the button.

Select 'Save/Exit' to store the changes made and leave the setup.

The selected Housekeeping Tasks will apply to all reservations in a Category that is setup to be included on the Housekeepers Report unless a higher layer of setup exists.

Setup

Have your System Administrator complete the following.

Go to Setup > Property Options > Property Information in RMS.
Select the 'Edit' icon on an existing Property.
Navigate to the 'Housekeeping Tasks' tab.
Select a Housekeeping Task and choose the button.
Save/Exit.

Property Housekeeping Tasks apply to all reservations where the Category is setup to be included on the Housekeepers Report unless a higher layer of setup exists.

Use the Reset Housekeeping Schedules utility to apply setup changes to existing reservations.

Guide
Add Button

Guide

Go to Setup > Property Options > Property Information in RMS.

Select the 'Edit' icon on an existing Property.

Navigate to the 'Housekeeping Tasks' tab.

Select a Housekeeping Task and choose the button.

Select 'Save/Exit' to store the changes made and leave the setup.

The selected Housekeeping Tasks will apply to all reservations in a Category that is setup to be included on the Housekeepers Report unless a higher layer of setup exists.

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Setup Housekeeping Tasks on a Property in RMS.

Information

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Examples

Setup

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Setup

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