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    Delete or Set Inactive

    The difference between setting something inactive or deleting it in RMS.


    Setting a user or setup item inactive in RMS maintains historical data and allows for continued reporting on the past item without it appearing in day-to-day use of RMS.

    Inactive setup items and properties can be included on reports if required and inactive users have their records maintained in audit trails and reports.


    Deleting a user or a setup item completely removes it from RMS including any historical data associated to it.

    Most setup items cannot be deleted once they have been used until sufficient archiving time has passed and no active records exist.


    RMS recommends using the available 'Inactive' option for any past staff, past properties or outdated setup items no longer required.

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