Abandoned Cart Quote
Information on the Abandoned Cart Quote feature
An IBE Pencil reservation can show as an Abandoned Cart Quote status reservation.
For this to occur, there has to have been a Surname, and either an email address or mobile number entered.
Reservations in the Abandoned Cart Quote reservation status do not deduct from availability for the dates.
Users can then choose to follow up with Guests and attempt to convert this to a confirmed reservation to maximise revenue.
Triggered Correspondence can be used to send Correspondence to reservations with an Abandoned Cart Quote status.
The In Out Movement screen can be used to see Abandoned Cart Quote status reservations, using the Filter of Quote.
This functionality is automatically in use when connected to the RMS Internet Booking Engine.
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Guide
- Add Button
Example reservation with Abandoned Cart Quote status.
Viewing on In Out Movements screen.
Triggered Correspondence option.
There are 2 options available for setup -
1. Trigger Type = 'At the time of an action occurring'
Rule = Reservation > Reservation Made
2. Trigger Type = X Periods before or after an action.
Rule = X Periods after Reservation Made
Reservation Filters will then show Reservation Status of Abandoned Cart
