Reversing Voided Charges
Re-applying charges to an account after accidentally voiding them in RMS.
Steps Required
- Go to Accounting > Quick Account Access in RMS.
- Enter the Account Number.
- Select 'Go To Account'.
- Navigate to the required Account tab.
- Select 'Corrections' and choose 'Show/Hide Voided'.
- Note the required Charges to be re-applied.
- Select 'Sundry Charge'.
- Choose the required Sundry Charge.
- Enter the required Unit Price and select 'Apply/Next'.
- Repeat until all charges are re-applied to the Account.
Visual Guide
Go to Accounting > Quick Account Access in RMS.
Enter the Account Number.
Select 'Go To Account'.
Navigate to the required Account tab.
Select 'Corrections' and choose 'Show/Hide Voided'.
Note the required Charges to be re-applied.
Select 'Sundry Charge'.
Choose the required Sundry Charge.
Enter the required Unit Price and select 'Apply/Next'.
Repeat until all charges are re-applied to the Account.
