Support Home Property Management System Setup Property Options General Information Allow Moving Reservations Across Properties

Allow Moving Reservations Across Properties

Setup to allow moving reservations across properties in RMS.

Setup

The option 'Allow Moving Reservations Across Properties' allows enterprise customers to move a reservation and any transactions on the reservation account from one property to another in RMS.

Trust accounting enterprises can only enable this option if set up as 'One Trust Bank Account', and users will require security profile access to both properties to move a reservation between them.

Any transactions on the reservation account will be reallocated to the General Ledger Account Codes for the destination property, moving all revenue from the origin property to the destination property.

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The option 'Allow Moving Reservations Across Properties' moves a reservation and all transactions in its entirety for the full length of stay to the destination property.

To accurately record a guest's movement from one property to another during their stay, use the 'Allow Split Reservations' option and perform a Reservation Area Move.

Setup

Have your System Administrator complete the following.

Go to Setup > Property Options > General Information in the side menu of RMS.
Navigate to the 'Reservation Options' tab.
Select the 'Allow Moving Reservations Across Properties' checkbox.
Save/Exit.
Log out of RMS.

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Additional Information

This option cannot be enabled for trust accounting properties that do not use 'One Trust Bank Account' or any property that uses a revenue management interface in RMS.

An Area Move between properties that accurately records a guest's stay at each property can be performed or scheduled using the 'Allow Split Reservations' option in RMS.

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