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    Allow Split Reservations

    Enable accurate recording of Reservation Area Moves for Reservations in 'Arrived' status in RMS.

    Decision Tree

    The option 'Allow Split Reservations' enables accurately recording a Guest's transition from one Area to another during their stay.
     

    • Information
    • Setup
    • Add Button

    Information

    The option 'Allow Split Reservations' enables accurately recording a Guest's transition from one Area to another during their stay.

    Split Reservations is an optional feature that must be enabled before it can be used and will apply to all Properties for Enterprise customers.

    When Split Reservations is enabled the Area change on the Reservation is accurately recorded for the Reservation Stay Dates in each Area.

    When Split Reservations is not enabled and the Area is changed on a Reservation in 'Arrived' status the Reservation will be moved to the new Area for the full length of stay.

    When Split Reservations is enabled and a Reservation Area Move occurs when the Reservation is in 'Arrived' status the Reservation will be split to accurately record the time spent in each Area and will include a cover page linking each Split Reservation together for cohesive management of the Guest's entire stay at the Property.

    A Reservation Area Move can be completed on the Booking Chart or directly on the Reservation and can be split in advance to secure the change of Area ahead of the Guest's move during their stay.

    A Reservation Area Move with Split Reservations can be used for any Area including Interconnecting Areas.

    The Area Moves Report will list all Reservations for the selected date range where the Area was changed when the Reservation was in 'Arrived' status.

    Split Reservations is not available for Owner and Trust Accounting Properties.

    Owner and Trust Accounting Properties or Properties not using Split Reservations can use a Master Reservation to manually split the Guest's stay between multiple Areas.



    Arrive, Depart, Category, Area, Reservation, Guest and Rate are default System Labels that can be customised.



    System Administrators will require Security Profile access to setup this feature.



    • Setup
    • Add Button

    Setup

    Have your System Administrator complete the following.

    1. Go to Setup > Property Options > General Information in the Side Menu of RMS.
    2. Navigate to the 'Reservation Options' tab.
    3. Select the checkbox 'Allow Split Reservations'.
    4. Save/Exit.
    5. Log out of RMS.



    Enabling Split Reservations will apply to all Properties for Enterprise customers.

    A Reservation Area Move can be completed on the Booking Chart or directly on the Reservation and can be split in advance to secure the change of Area ahead of the Guest's move during their stay.

    Split Reservations is not available for Owner and Trust Accounting Properties.

    Owner and Trust Accounting Properties or Properties not using Split Reservations can use a Master Reservation to manually split the Guest's stay between multiple Areas.



    • Guide
    • Add Button

    Guide

    Go to Setup > Property Options > General Information in the Side Menu of RMS.

    Navigate to the 'Reservation Options' tab.

    Select the checkbox 'Allow Split Reservations'.

    Select the  'Save/Exit' to store the changes made and leave the setup.

    Log out of RMS to allow the database to update with the changes made.

    Changing the Area on a Reservation in 'Arrived' status will convert it to a Split Reservation.

    Setup

    Have your System Administrator complete the following.

    1. Go to Setup > Property Options > General Information in the Side Menu of RMS.
    2. Navigate to the 'Reservation Options' tab.
    3. Select the checkbox 'Allow Split Reservations'.
    4. Save/Exit.
    5. Log out of RMS.



    Enabling Split Reservations will apply to all Properties for Enterprise customers.

    A Reservation Area Move can be completed on the Booking Chart or directly on the Reservation and can be split in advance to secure the change of Area ahead of the Guest's move during their stay.

    Split Reservations is not available for Owner and Trust Accounting Properties.

    Owner and Trust Accounting Properties or Properties not using Split Reservations can use a Master Reservation to manually split the Guest's stay between multiple Areas.



    • Guide
    • Add Button

    Guide

    Go to Setup > Property Options > General Information in the Side Menu of RMS.

    Navigate to the 'Reservation Options' tab.

    Select the checkbox 'Allow Split Reservations'.

    Select the  'Save/Exit' to store the changes made and leave the setup.

    Log out of RMS to allow the database to update with the changes made.

    Changing the Area on a Reservation in 'Arrived' status will convert it to a Split Reservation.


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