Contact Support


    Early Check-in/Check-out Fees

    Setup fees for early check-in or late check-out on a Rate Table in RMS.

    Decision Tree

    Early Check-in/Check-out Fees can be setup on a Rate Table to prompt users on Check-in or Check-out and apply fees if the criteria is met.

    • Information
    • Setup
    • Add Button

    Information

    Early Check-in/Check-out Fees can be setup on a Rate Table to prompt users on Check-in or Check-out and apply fees if the criteria is met.

    The amount to charge for the Early Check-in or Late Check-out fee will be determined using the timestamp for the Reservation Status changing to 'Arrived' or 'Departed' and the Default Arrive & Depart Time or Category Default Arrive & Depart Time setup in RMS.

    Fees can be setup to apply a percentage or flat amount based on the number of hours between the Arrive Time or Depart Time and the Reservation Status being updated in RMS.



    Users will require Security Profile access to use this feature.



    • Setup
    • Add Button

    Setup

    Have your System Administrator complete the following.

    1. Go to Charts > Rate Manager in RMS.
    2. Select the 'Rates' icon.
    3. Select 'Rate Tables'.
    4. Select an existing Rate Table and choose 'Edit'.
    5. Navigate to the 'Early Check-in/Late Check-out' tab.
    6. Early Check-in Fees:
      1. Select a Sundry Charge.
      2. Enter the Number of Hours Early Check-in applies.
      3. Enter a Percentage or Flat Amount Fee.
      4. Optional: Enter Tiered Fees for Early Arrivals.
    7. Late Check-out Fees:
      1. Select a Sundry Charge.
      2. Enter the Number of Hours Late Check-out applies.
      3. Enter a Percentage or Flat Amount Fee.
      4. Optional: Enter Tiered Fees for Late Check-outs.
    8. Save/Exit.



    When this Rate Table is in use on a reservation the user will be prompted on Check-in or Check-out to indicate that the reservation meets the criteria set for Early Check-in or Late check-out fees.

    Allow Check-out with Active Account is required to use automated Late Check-out Fees.



    • Guide
    • Add Button

    Guide

    Go to Charts > Rate Manager in RMS.

    Select the  'Rates' icon.

    Select 'Rate Tables'.

    Select an existing Rate Table and choose 'Edit'.

    Navigate to the 'Early Check-in/Late Check-out' tab.

    Early Check-in Fees:

    Select a Sundry Charge.

    Enter the Number of Hours Early Check-in applies.

    Enter a Percentage or Flat Amount Fee.

    Optional: Enter Tiered Fees for Early Arrivals.

    Late Check-out Fees:

    Select a Sundry Charge.

    Enter the Number of Hours Late Check-out applies.

    Enter a Percentage or Flat Amount Fee.

    Optional: Enter Tiered Fees for Late Check-outs.

    Select 'Save/Exit' to store the changes made and leave the Rate Table setup.

    When this Rate Table is in use on a reservation the user will be prompted on Check-in or Check-out to indicate that the reservation meets the criteria set for Early Check-in or Late check-out fees.

    If 'Yes' is selected the fees will be applied to the Reservation Account.

    Setup

    Have your System Administrator complete the following.

    1. Go to Charts > Rate Manager in RMS.
    2. Select the 'Rates' icon.
    3. Select 'Rate Tables'.
    4. Select an existing Rate Table and choose 'Edit'.
    5. Navigate to the 'Early Check-in/Late Check-out' tab.
    6. Early Check-in Fees:
      1. Select a Sundry Charge.
      2. Enter the Number of Hours Early Check-in applies.
      3. Enter a Percentage or Flat Amount Fee.
      4. Optional: Enter Tiered Fees for Early Arrivals.
    7. Late Check-out Fees:
      1. Select a Sundry Charge.
      2. Enter the Number of Hours Late Check-out applies.
      3. Enter a Percentage or Flat Amount Fee.
      4. Optional: Enter Tiered Fees for Late Check-outs.
    8. Save/Exit.



    When this Rate Table is in use on a reservation the user will be prompted on Check-in or Check-out to indicate that the reservation meets the criteria set for Early Check-in or Late check-out fees.

    Allow Check-out with Active Account is required to use automated Late Check-out Fees.



    • Guide
    • Add Button

    Guide

    Go to Charts > Rate Manager in RMS.

    Select the  'Rates' icon.

    Select 'Rate Tables'.

    Select an existing Rate Table and choose 'Edit'.

    Navigate to the 'Early Check-in/Late Check-out' tab.

    Early Check-in Fees:

    Select a Sundry Charge.

    Enter the Number of Hours Early Check-in applies.

    Enter a Percentage or Flat Amount Fee.

    Optional: Enter Tiered Fees for Early Arrivals.

    Late Check-out Fees:

    Select a Sundry Charge.

    Enter the Number of Hours Late Check-out applies.

    Enter a Percentage or Flat Amount Fee.

    Optional: Enter Tiered Fees for Late Check-outs.

    Select 'Save/Exit' to store the changes made and leave the Rate Table setup.

    When this Rate Table is in use on a reservation the user will be prompted on Check-in or Check-out to indicate that the reservation meets the criteria set for Early Check-in or Late check-out fees.

    If 'Yes' is selected the fees will be applied to the Reservation Account.


    Was this article helpful?

    Send Feedback

    Can’t find what you’re looking for?

    Contact Support