Steps Required
Have your System Administrator complete the following.
- Go to Setup > Property Options > General Information in RMS.
- Navigate to the 'Users' tab.
- Review 'User Limits' section.
Info
User Limit: Number of full access users that can be logged into RMS at any one time.
Limited User Limit: Number of users with limited 'read only' view access that can be logged in at any one time.
Max Concurrent Sessions Per User: Number of sessions a single user login can have active at any one time.
Visual Guide
Go to Setup > Property Options > General Information in RMS.
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/4515/direct/1559180222374-1559180222374.png)
Navigate to the 'Users' tab.
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/4515/direct/1559180263030-1559180263030.png)
Review 'User Limits' section.
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/4515/direct/1559180290307-1559180290307.png)
Info
User Limit: Number of full access users that can be logged into RMS at any one time.
Limited User Limit: Number of users with limited 'read only' view access that can be logged in at any one time.
Max Concurrent Sessions Per User: Number of sessions a single user login can have active at any one time.