2-Way SMS enables SMS conversations in the Message Centre for SMS sent in RMS.
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Information
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Setup
- Add Button
Information
2-Way SMS enables SMS conversations in the Message Centre for SMS sent in RMS.
Replies to SMS sent in RMS will appear in the Message Centre as an SMS Conversation that can be used to send and receive SMS with the recipient.
The 1-Way SMS module is required to use the 2-Way SMS module.
A Virtual Number will be generated for the Property and populated in the 2-Way SMS module configuration and Property Information.
The Virtual Number will be allocated will vary based on the Property's region. If no region specific Virtual Number can be allocated an Australian Virtual Number will be assigned.
Due to limitations by SMS providers the Property Name cannot be displayed as the SMS Name when using 2-Way SMS in RMS. Using the Property Name as the SMS Name will prevent recipients from replying to the SMS.
The Property Name Merge Field can be inserted into the SMS Template to identify the sender to the SMS recipient.
Properties only using 1-Way SMS can choose to setup the Property Name as the SMS Name as no reply is available.
The 1-Way SMS module is required to use the 2-Way SMS module.
The Module Market can be accessed by System Administrators.
Users will require Security Profile access to the Message Centre to use this feature.
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Setup
- Add Button
Setup
Have your System Administrator complete the following.
- Go to the Module Market in RMS.
- Select the Module Type 'Communications'.
- Select the Toggle on 2-Way SMS.
- Read the Terms & Conditions.
- Select 'Activate 2-Way SMS'.
The 1-Way SMS module is required to use the 2-Way SMS module.
A Virtual Number will be generated for the Property and populated in the 2-Way SMS module configuration and Property Information.
The Virtual Number will be allocated will vary based on the Property's region. If no region specific Virtual Number can be allocated an Australian Virtual Number will be assigned.
The Module Market can be accessed by System Administrators.
Users will require Security Profile access to the Message Centre to use this feature.
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Guide
- Add Button
Guide
Go to the Module Market in RMS.
Select the Module Type 'Communications'.
Select the Toggle on 2-Way SMS.
Read the Terms & Conditions.
Select 'Activate 2-Way SMS'.
SMS Conversations can now be used in the Message Centre to send and receive reply SMS.
Setup
Have your System Administrator complete the following.
- Go to the Module Market in RMS.
- Select the Module Type 'Communications'.
- Select the Toggle on 2-Way SMS.
- Read the Terms & Conditions.
- Select 'Activate 2-Way SMS'.
The 1-Way SMS module is required to use the 2-Way SMS module.
A Virtual Number will be generated for the Property and populated in the 2-Way SMS module configuration and Property Information.
The Virtual Number will be allocated will vary based on the Property's region. If no region specific Virtual Number can be allocated an Australian Virtual Number will be assigned.
The Module Market can be accessed by System Administrators.
Users will require Security Profile access to the Message Centre to use this feature.
-
Guide
- Add Button
Guide
Go to the Module Market in RMS.
Select the Module Type 'Communications'.
Select the Toggle on 2-Way SMS.
Read the Terms & Conditions.
Select 'Activate 2-Way SMS'.
SMS Conversations can now be used in the Message Centre to send and receive reply SMS.