Housekeeping Tasks automate the scheduling of housekeeping requirements on Reservations.
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Information
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Setup
- Add Button
Information
Housekeeping Tasks automate the scheduling of housekeeping requirements on Reservations.
Enterprise customers can setup a single Housekeeping Task and set each Property's Frequency and Task Time Allocation separately.
Housekeeping Tasks can be setup to only apply if the Reservations is between a predetermined length of stay with the option to only begin after a set number of days.
Task Frequency combinations enable setting up Housekeeping Tasks that apply every day, every set day of the week, every ordinal day or set day of the week, on average every day or set day of the week, on average every ordinal day or set day of the week as well as on the set day or on the set ordinal day.
Task Frequency Behaviour allows for predetermining how a Housekeeping Task should be scheduled when the selected schedule falls on the Arrive Date, Depart Date, Specific Days of the Week and Housekeeping Holiday Dates.
Housekeeping Task Time Allocation is used on the Housekeeper Roster for scheduling daily workload of Housekeepers and will be displayed in the Staff Portal and on the Housekeepers Report.
Housekeeping Tasks can be setup on a Property, Category, Area, Rate Type, Rate Type Property Rule, Derived Rate Type, Derived Rate Type Property Rule or Rate Table.
The Housekeeping Tasks allocated to a reservation are determined by the Housekeeping Task Hierarchy.
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Rate Table Best for seasonal housekeeping. |
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Derived Rate Type Propery Rule Best for Rate specific housekeeping at a particular property. |
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Derived Rate Type Best for Rate specific housekeeping on a Derived Rate Type. |
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Rate Type Property Rule Best for Rate specific housekeeping at a particular property. |
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Rate Type Best for Rate specific housekeeping on a Standalone Rate Type. |
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Area Best for housekeeping that differs per Area or for a specific Area. |
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Category Best for housekeeping that differs per Category or for a specific Category. |
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Property Best for housekeeping across the entire property. |
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Property and/or Category Housekeeping Tasks apply to the widest range of reservations with the least amount of setup.
Area, Rate Type and Rate Table Housekeeping Tasks are best used sparingly to override the Category or Property Housekeeping Tasks.
Where multiple layers of Housekeeping Tasks are present the reservation will only include the tasks of the highest setup layer.
When adding layers of Housekeeping Tasks the new layer must include all required tasks as layers are not combined on a reservation.
Category, Area, Reservation, Guest, Rate and Task Time Increment are default System Labels that can be customised.
Housekeeping must be enabled to use Housekeeping Tasks.
System Administrators will require Security Profile access to setup this feature.
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Setup
- Add Button
Setup
Have your System Administrator complete the following.
- Go to Setup > Housekeeping > Housekeeping Tasks in the Side Menu of RMS.
- Select the
'Add' icon. - Select a Property.
- Navigate to the 'Task' tab.
- Enter a Task Description.
- Optional: Select the checkbox 'This Task Requires a Linen Change'.
- Optional: Select the checkbox 'This Task Requires a Departure Clean'.
- Optional: Select the checkbox 'This Task Requires an Inspection'.
- Navigate to the 'Frequency' tab.
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Optional: Setup Task Length of Stay Conditions.
- Select the checkbox 'Apply if No of Nights Falls Between'.
- Enter the Length of Stay conditions.
- Optional: Enter the Number of Days to Begin After.
- Optional: Select the checkbox 'Include Task on this day'.
- Select a Frequency.
- Select the Frequency Behaviour.
- Navigate to the 'Task Time Allocation' tab.
- Enter the Category Task Time Allocation.
- Save/Exit.
Change the selected Property on the Frequency or Task Time Allocation to setup an alternate Frequency and Task Time Allocation per Property.
Housekeeping Tasks must be allocated to a Property, Category, Area, Rate Type, Rate Type Property Rule, Derived Rate Type, Derived Rate Type Property Rule or Rate Table before they will be automatically scheduled on a Reservation.
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Guide
- Add Button
Guide
Go to Setup > Housekeeping > Housekeeping Tasks in the Side Menu of RMS.
Select the 
'Add' icon.
Select a Property.
Navigate to the 'Task' tab.
Enter a Task Description.
Optional: Select the checkbox 'This Task Requires a Linen Change'.
Optional: Select the checkbox 'This Task Requires a Departure Clean'.
Optional: Select the checkbox 'This Task Requires an Inspection'.
Navigate to the 'Frequency' tab.
Optional: Setup Task Length of Stay Conditions.
Select the checkbox 'Apply if No of Nights Falls Between'.
Enter the Length of Stay conditions.
Optional: Enter the Number of Days to Begin After.
Optional: Select the checkbox 'Include Task on this day'.
Select a Frequency.
Select the Frequency Behaviour.
Navigate to the 'Task Time Allocation' tab.
Enter the Category Task Time Allocation.
Select 'Save/Exit' to store the changes made and leave the setup.
Housekeeping Tasks must be allocated to a Property, Category, Area, Rate Type, Rate Type Property Rule, Derived Rate Type, Derived Rate Type Property Rule or Rate Table before they will be automatically scheduled on a Reservation.
Setup
Have your System Administrator complete the following.
- Go to Setup > Housekeeping > Housekeeping Tasks in the Side Menu of RMS.
- Select the
'Add' icon. - Select a Property.
- Navigate to the 'Task' tab.
- Enter a Task Description.
- Optional: Select the checkbox 'This Task Requires a Linen Change'.
- Optional: Select the checkbox 'This Task Requires a Departure Clean'.
- Optional: Select the checkbox 'This Task Requires an Inspection'.
- Navigate to the 'Frequency' tab.
-
Optional: Setup Task Length of Stay Conditions.
- Select the checkbox 'Apply if No of Nights Falls Between'.
- Enter the Length of Stay conditions.
- Optional: Enter the Number of Days to Begin After.
- Optional: Select the checkbox 'Include Task on this day'.
- Select a Frequency.
- Select the Frequency Behaviour.
- Navigate to the 'Task Time Allocation' tab.
- Enter the Category Task Time Allocation.
- Save/Exit.
Change the selected Property on the Frequency or Task Time Allocation to setup an alternate Frequency and Task Time Allocation per Property.
Housekeeping Tasks must be allocated to a Property, Category, Area, Rate Type, Rate Type Property Rule, Derived Rate Type, Derived Rate Type Property Rule or Rate Table before they will be automatically scheduled on a Reservation.
-
Guide
- Add Button
Guide
Go to Setup > Housekeeping > Housekeeping Tasks in the Side Menu of RMS.
Select the 'Add' icon.
Select a Property.
Navigate to the 'Task' tab.
Enter a Task Description.
Optional: Select the checkbox 'This Task Requires a Linen Change'.
Optional: Select the checkbox 'This Task Requires a Departure Clean'.
Optional: Select the checkbox 'This Task Requires an Inspection'.
Navigate to the 'Frequency' tab.
Optional: Setup Task Length of Stay Conditions.
Select the checkbox 'Apply if No of Nights Falls Between'.
Enter the Length of Stay conditions.
Optional: Enter the Number of Days to Begin After.
Optional: Select the checkbox 'Include Task on this day'.
Select a Frequency.
Select the Frequency Behaviour.
Navigate to the 'Task Time Allocation' tab.
Enter the Category Task Time Allocation.
Select 'Save/Exit' to store the changes made and leave the setup.
Housekeeping Tasks must be allocated to a Property, Category, Area, Rate Type, Rate Type Property Rule, Derived Rate Type, Derived Rate Type Property Rule or Rate Table before they will be automatically scheduled on a Reservation.