Payment Schedules
Scheduling for Automatic Incremental Payments
Table of Contents
OverviewSetup Payment SchedulesRMS Pay - Pay By Link (Optional) Rate Types (Optional) Rate Tables (Optional) UsagePay By Link StatusPayment Schedule ProcessingReportingOverview
Payment Scheduling allows payments to be scheduled over Multiple Payments and paid:
- Automatically via an Existing token
- via a Pay By link sent by Email or SMS
- Manually via the Payment Schedule Processing screen
This can be a One-Off payment or scheduled for Multiple payments.
The availability of Payment Schedule Functions will depend on your Payment Gateway
Properties using RMS Pay will have full functionality.
Setup
Payment schedules can be set up in various ways to accommodate your requirements.
You will create your schedules in the first step below, Payment Schedules, and the following steps are all optional.
Payment Schedules
Setup > Accounting > Payment Schedules
There are several options to choose from when creating an Automated Payment Schedule.
When to Pay
- Prior to Arrival
- From Reservation Date Made
RMS Pay Automation
- Manual (No Automation)
- Charge Token Else Send Pay By Link (Email)/(SMS)
- Charge Token Else Send Pay By Link (SMS)/(Email)
- Charge Token
- Send Pay By Link (Email)/(SMS)
- Send Pay By Link (SMS)/(Email)
(SMS)/(Email) = SMS will be sent if a Mobile Number is supplied. If not, then an Email will be sent if an Email Address is supplied.
(Email)/(SMS) = An Email will be sent if an Email address is supplied. If not, then an SMS message will be sent if a Mobile Number is supplied.
*Please note that not all functions are available to all Payment Gateways
- RMS Pay users will have full functionality.
- Verifone users do not have access to the "Pay By Link" Automations.
- All other Payment Gateways can only use the "Manual (No Automation)" option and must use the "Payment Schedule Processing" utility to Manually process the Scheduled Payments.
RMS Pay - Pay By Link (Optional)
Setup > Accounting > Accounting Options > Select Property > Receipt Types > Pay By Link
If you have chosen an RMS Automation that requires an Email or SMS message to be sent, you will need to add the default communication templates here.
If your Payment Schedule Automation requires correspondence to be sent via Email or SMS, you will need to select the relevant correspondence templates here.
Form Letter and SMS Templates will need to be created prior to this step.
The SMS 2-way module will need to be activated if SMS communications are required.
Transaction fees can be added to any payments made via the Pay By Link.
DeleteRate Types (Optional)
Side Menu > Charts > Rate Manager > Rate Type > Deposits/Payment Schedules
When Adding/Editing a Rate Type, a Payment Schedule can be added as the Default payment schedule for this Rate type.
Rate Tables (Optional)
Side Menu > Charts > Rate Manager > Rate Tables > Deposits/Payment Schedules
When Adding/Editing a Rate Table, a Payment Schedule can be added as the Default payment schedule for this Rate Table.
A Payment Schedule set on a Rate Table will override any Payment Schedule set on a Rate Type.
Usage
Pay By Link Status Utility
Accounting > RMS Pay > Pay By Link Status
If you are sending out RMS Pay - Pay By Links, you can check the Status of the links sent by this Utility.
This utility does not have action functions, although you can click on the Account Number (Acc No) to open the account with the associated Pay By Link.
Payment Schedule Processing
Utilities > Payment Schedule Processing
From the Payment Schedule Processing screen, you can see all Pending payments and Failed Payments.
If you have chosen "Manual (No Automation)" in your Payment Schedule Setup, you can Manually process the payments here.
Also, if a Payment has Failed, you can try to reprocess the payment again here.
