To determine the cause of no Rate Types being available in the drop down follow the below troublshooting steps.
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Start
- Add Button
Security Profiles assigned to Users will require access to available Rate Types for users to be able to select these on the Reservation Screen.
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Next
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Rate Types will not appear in the drop down on the Reservation Screen if no Rate Lookup exists.
Rates must be setup for the Category, Rate Type & Date Range to be available for reservations.
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Next
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Availability or Length of Stay Restrictions against a Rate Type will prevent the Rate Type displaying in the drop down if the criteria of the reservation does not meet the restriction set.
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Next
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If a Company, Travel Agent or Wholesaler has been selected on the reservation and using Restricted Rate Types there may be no Rate Type access for that Company, Travel Agent or Wholesaler.
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Further Assistance
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If the previous troubleshooting steps have not resolved the issue log a Service Request.