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    Master Reservations

    Manage Group Reservations in RMS.

    Decision Tree

    Master Reservations are a group of Reservations that simplify management of Guests travelling together.

    • Information
    • Use
    • Add Button

    Information

    Master Reservations are a group of Reservations that simplify management of Guests travelling together.

    Master Reservations can be created using the Add Reservation Icon, on the Booking Chart, using Quick Quote or when setup as Book by Category using the Master Reservation Grid.

    The Master Reservation includes a cover page that can be identified as (Master) in the Navigator Pane on the Reservation Screen. 

    As the cover page of the Master Reservation the (Master) does not book a physical Area and includes a summary of Reservation Details and Account Details for all Sibling Reservations within the group as well as options for Rate on Master and POS on Master.

    The Sibling Reservations are all other reservations in the group that are assigned to a Guest and have a physical Area occupied.

    The Rate on Master option enables redirecting accommodation charges for all reservations in the group to be created on the Master Account which can be used when a single party will be responsible for payment of accommodation for all booked Areas in the group.

    Changes to Reservation Details on the Master can be applied in bulk to any or all of the Sibling Reservations in the group.

    Sibling Reservations are the individual reservations for an Area linked together in the Master Reservation.

    Each Sibling Reservation is an individual reservation that is associated to the Master Reservation using the Master Reservation Number & Master Name.

    Sibling Reservations can be split out of the Master Reservation group or individual reservations can be added into the Master Reservation group.

    Master Reservations cannot be combined together without first removing individual Sibling Reservations from one Master Reservation before adding them to the new Master Reservation.

    Each Area will be listed individually in the Navigator to represent a reservation or reservation component that is assigned to that Area.

    Users have the option of selecting the 'Show Cancelled' checkbox to include Cancelled Reservations associated to the Master Reservation in the Navigator.



    Category, Area, Reservation, Guest, Rate and Master Name are default System Labels that can be customised.

    Master Reservations were formerly referred to as Group Reservations.



    Users will require Security Profile access to use this feature.



    • Use
    • Add Button

    Use

    1. Go to Charts > Booking Chart in the Side Menu of RMS.
    2. Navigate to the Date Range.
    3. Expand a Category.
    4. Hold the CTRL or   key on the keyboard.
    5. Draw a Reservation in each Area for the Master Reservation.
    6. Release the CTRL or key & Mouse Button.
    7. Select 'Add Master Reservation'.
    8. Enter a Master Name.
    9. Enter the Guest Details.
    10. Select a Rate Type.
    11. Enter additional Reservation Details.
    12. Optional: Select the Rate on Master Toggle.
    13. Save/Exit.



    Master Reservations can be created using the Add Reservation Icon, on the Booking Chart, using Quick Quote or when setup as Book by Category using the Master Reservation Grid.

    Use the CTRL key on Windows or the on Mac.



    • Guide
    • Add Button

    Guide

    Go to Charts > Booking Chart in the Side Menu of RMS.

    Navigate to the Date Range.

    Expand a Category.

    Hold the CTRL or ⌘  key on the keyboard and draw a Reservation in each Area for the Master Reservation.

    Release the CTRL or ⌘ key & Mouse Button.

    Select 'Add Master Reservation'.

    Enter a Master Name.

    Enter the Guest Details.

    Select a Rate Type.

    Enter additional Reservation Details.

    Optional: Select the Rate on Master Toggle.

    Select 'Save/Exit' to create the Master Reservation and return to the Booking Chart.

    The Master Reservation will be assigned a Master Reservation Number and each Sibling Reservation will have an individual Reservation Number linked to the Master Reservation Number.


    Use

    1. Go to Charts > Booking Chart in the Side Menu of RMS.
    2. Navigate to the Date Range.
    3. Expand a Category.
    4. Hold the CTRL or   key on the keyboard.
    5. Draw a Reservation in each Area for the Master Reservation.
    6. Release the CTRL or key & Mouse Button.
    7. Select 'Add Master Reservation'.
    8. Enter a Master Name.
    9. Enter the Guest Details.
    10. Select a Rate Type.
    11. Enter additional Reservation Details.
    12. Optional: Select the Rate on Master Toggle.
    13. Save/Exit.



    Master Reservations can be created using the Add Reservation Icon, on the Booking Chart, using Quick Quote or when setup as Book by Category using the Master Reservation Grid.

    Use the CTRL key on Windows or the on Mac.



    • Guide
    • Add Button

    Guide

    Go to Charts > Booking Chart in the Side Menu of RMS.

    Navigate to the Date Range.

    Expand a Category.

    Hold the CTRL or ⌘  key on the keyboard and draw a Reservation in each Area for the Master Reservation.

    Release the CTRL or ⌘ key & Mouse Button.

    Select 'Add Master Reservation'.

    Enter a Master Name.

    Enter the Guest Details.

    Select a Rate Type.

    Enter additional Reservation Details.

    Optional: Select the Rate on Master Toggle.

    Select 'Save/Exit' to create the Master Reservation and return to the Booking Chart.

    The Master Reservation will be assigned a Master Reservation Number and each Sibling Reservation will have an individual Reservation Number linked to the Master Reservation Number.



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