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    Channel Charge Redirection

    Set the Reservation Account Type charges will divert to for a Channel in RMS.

    Decision Tree

    Channel Charge Redirection enables diverting charges to a predetermined Reservation Account Type when the Channel is the Travel Agent and the Rate Type is selected on the Reservation.

    • Information
    • Setup
    • Add Button

    Information

    Channel Charge Redirection enables diverting charges to a predetermined Reservation Account Type when the Channel is the Travel Agent and the Rate Type is selected on the Reservation.

    A Channel is any connection to an Online Travel Agent, Distributor or Internet Booking Engine through the RMS Channel Manager.

    Charge Redirection can be set for the Rate, Rate components including Additionals, Packages and Rate Type Tax, a Sundry or Sundry Grouping and Exclusive Taxes to go to the selected Account Type on the Reservation.

    Reservation Account Types are determined by the Accounting Options set for the Property.

    Charge Redirection to a Guest Account must be set on the Reservation directly.

    Channel Charge Redirection can be set for any or all Rate Types available to the Channel.

    Individual Rate components including Additionals, Packages and Rate Type Tax can all be diverted to individually selected Reservation Account Types.

    Channel Charge Redirection for a Sundry or Sundry Grouping can be diverted to the selected Reservation Account Type.

    Exclusive Taxes can be individually diverted to the selected Reservation Account Type separate to any Charge Redirection set for the Rate Type Tax.

    Travel Agent Charge Redirection can only be set for Rate Types available to the Channel and will only apply to the Reservation on creation when the Channel and Rate Type are selected.

    The Reservation Account Bill To can be set with the Default Bill To, Company Bill To, Travel Agent Bill To, Channel Bill To, Payment Mode and directly on the Reservation Account.

    The Bill To selected on the Reservation Account Type determines the party responsible for payment and will include any transactions diverted from Charge Redirection set on the Channel.

    The Bill To applies to the Reservation Account on initial Reservation creation using the following hierarchy.



    		Reservation Account Bill To








    		Payment Mode






    		Company Rate Type Bill To




    		Company Bill To


    		Travel Agent Bill To / Channel Bill To
    Default Bill To


    Reservation, Company, Travel Agent, Wholesaler, Guest, Account Types, Sundry, Rate and Tax are default System Labels that can be customised.

    The RMS Online Module is required to use the RMS Channel Manager.

    System Administrators will require Security Profile access to setup this feature.


    • Setup
    • Add Button

    Setup

    Have your System Administrator complete the following.

    1. Go to Setup > Online Bookings > Channel Management in the Side Menu of RMS.
    2. Select the View as 'Connected'.
    3. Select an existing Channel Connection and choose 'Edit'.
    4. Navigate to the 'Charge Redirection' tab.
    5. Select the 'Add' icon.
    6. Select a Rate Type and choose the  button.
    7. Select a Redirect Charge Type.
    8. Rate:
      1. Optional: Select the Reservation Account Type for the Rate.
      2. Optional: Select the Reservation Account Type for Additionals.
      3. Optional: Select the Reservation Account Type for Packages.
      4. Optional: Select the Reservation Account Type for Rate Type Tax.
      5. Save/Exit.
    9. Sundry:
      1. Select a Sundry Charge.
      2. Select a Reservation Account Type.
      3. Save/Exit.
    10. Sundry Grouping:
      1. Select a Sundry Grouping.
      2. Select a Reservation Account Type.
      3. Save/Exit.
    11. Tax:
      1. Select a Rate Type Tax.
      2. Select a Reservation Account Type.
      3. Save/Exit.
    12. Save/Exit.


    The Channel Charge Redirection will apply to the Reservation Account when the Channel is the Travel Agent and the Rate Type is selected on the Reservation.


    • Guide
    • Add Button

    Guide

    Go to Setup > Online Bookings > Channel Management in the Side Menu of RMS.

    Select the View as 'Connected'.

    Select an existing Channel Connection and choose 'Edit'.

    Navigate to the 'Charge Redirection' tab.

    Select the  'Add' icon.

    Select a Rate Type and choose the  button.

    Select a Redirect Charge Type.

    Rate:

    Optional: Select the Reservation Account Type for the Rate.

    Optional: Select the Reservation Account Type for Additionals.

    Optional: Select the Reservation Account Type for Packages.

    Optional: Select the Reservation Account Type for Rate Type Tax.

    Select the 'Save/Exit' icon to store the changes made and return to the Channel.

    Sundry:

    Select a Sundry Charge.

    Select a Reservation Account Type.

    Select the 'Save/Exit' icon to store the changes made and return to the Channel.

    Sundry Grouping:

    Select a Sundry Grouping.

    Select a Reservation Account Type.

    Select the 'Save/Exit' icon to store the changes made and return to the Channel.

    Tax:

    Select a Rate Type Tax.

    Select a Reservation Account Type.

    Select the 'Save/Exit' icon to store the changes made and return to the Channel.

    Select 'Save/Exit' icon to store the changes made and leave the Channel Manager.

    The Channel Charge Redirection will apply to the Reservation Account when the Channel is the Travel Agent and the Rate Type is selected on the Reservation.


    Setup

    Have your System Administrator complete the following.

    1. Go to Setup > Online Bookings > Channel Management in the Side Menu of RMS.
    2. Select the View as 'Connected'.
    3. Select an existing Channel Connection and choose 'Edit'.
    4. Navigate to the 'Charge Redirection' tab.
    5. Select the 'Add' icon.
    6. Select a Rate Type and choose the  button.
    7. Select a Redirect Charge Type.
    8. Rate:
      1. Optional: Select the Reservation Account Type for the Rate.
      2. Optional: Select the Reservation Account Type for Additionals.
      3. Optional: Select the Reservation Account Type for Packages.
      4. Optional: Select the Reservation Account Type for Rate Type Tax.
      5. Save/Exit.
    9. Sundry:
      1. Select a Sundry Charge.
      2. Select a Reservation Account Type.
      3. Save/Exit.
    10. Sundry Grouping:
      1. Select a Sundry Grouping.
      2. Select a Reservation Account Type.
      3. Save/Exit.
    11. Tax:
      1. Select a Rate Type Tax.
      2. Select a Reservation Account Type.
      3. Save/Exit.
    12. Save/Exit.


    The Channel Charge Redirection will apply to the Reservation Account when the Channel is the Travel Agent and the Rate Type is selected on the Reservation.


    • Guide
    • Add Button

    Guide

    Go to Setup > Online Bookings > Channel Management in the Side Menu of RMS.

    Select the View as 'Connected'.

    Select an existing Channel Connection and choose 'Edit'.

    Navigate to the 'Charge Redirection' tab.

    Select the  'Add' icon.

    Select a Rate Type and choose the  button.

    Select a Redirect Charge Type.

    Rate:

    Optional: Select the Reservation Account Type for the Rate.

    Optional: Select the Reservation Account Type for Additionals.

    Optional: Select the Reservation Account Type for Packages.

    Optional: Select the Reservation Account Type for Rate Type Tax.

    Select the 'Save/Exit' icon to store the changes made and return to the Channel.

    Sundry:

    Select a Sundry Charge.

    Select a Reservation Account Type.

    Select the 'Save/Exit' icon to store the changes made and return to the Channel.

    Sundry Grouping:

    Select a Sundry Grouping.

    Select a Reservation Account Type.

    Select the 'Save/Exit' icon to store the changes made and return to the Channel.

    Tax:

    Select a Rate Type Tax.

    Select a Reservation Account Type.

    Select the 'Save/Exit' icon to store the changes made and return to the Channel.

    Select 'Save/Exit' icon to store the changes made and leave the Channel Manager.

    The Channel Charge Redirection will apply to the Reservation Account when the Channel is the Travel Agent and the Rate Type is selected on the Reservation.



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