Rate Hierarchy
Information on which rate rules take precedence when setup in RMS.
Table of Contents
Cancellation PolicyDepositsLength of Stay RestrictionsRate Overrides & Rate AdjustmentsRates determine the pricing applied to a reservation and can be setup with a number of rules or conditions at various levels of the configuration.
Additional overrides and adjustments to Rates can be performed in the Control Panel or on a Reservation directly and will affect the calculated rate.
Cancellation Policy
The Cancellation Policy applied to the reservation will be determined by the following hierarchy:
| Reservation1 | ||||||||||||||||
| Rate Type Control Panel Override | ||||||||||||||||
| Rate Type Property Rule | ||||||||||||||||
| Rate Period | ||||||||||||||||
| Rate Table | ||||||||||||||||
| Rate Type | ||||||||||||||||
| Derived Rate Type Control Panel Override | ||||||||||||||||
| Derived Rate Type Property Rule | ||||||||||||||||
| Derived Rate Type2 | ||||||||||||||||
1. Selecting or changing the cancellation policy on a reservation will ignore any policy selected on any rate setup.
2. A cancellation policy set on a Derived Rate will only apply if no cancellation policy is selected on the Rate Type or Derived Rate Type used as the 'Derived From'.
Deposits
The deposit rule used on a reservation will be determined by where the deposit rules are configured on the Rate setup using the following hierarchy:
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Reservation1 |
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Rate Type Control Panel Override |
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Rate Type Property Rule |
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Rate Table |
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Derived Rate Type Control Panel Override |
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Derived Rate Type Property Rule |
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Derived Rate Type2 | ||||||||||||
1. Mixed Rate Reservations will use the Rate Type Deposit with the highest value to determine the deposit due for the reservation.
2. A deposit policy set on a Derived Rate will only apply if no deposit policy is selected on the Rate Type or Derived Rate Type used as the 'Derived From'.
Length of Stay Restrictions
The Length of Stay Restrictions applicable to a rate will be determined by where they are setup in RMS.
Length of stay restrictions (LOS) can be applied to Rates at various levels with each level of restriction taking precedence over the previous layer.
Minimum and maximum length of stay restrictions can be setup in the following areas of RMS:
| Control Panel | ||||||||||||
| Rate Table | ||||||||||||
| Rate Period | ||||||||||||
| Rate Type Property Rule | ||||||||||||
| Derived Rate Type | ||||||||||||
| Rate Type | ||||||||||||
- Control Panel Override: Overrides any Length of Stay set in Rate Setup.
- Rate Table: Overrides Length of Stay set on the Rate Period, Derived Rate or Rate Type.
- Rate Period: Overrides Length of Stay set on the Derived Rate or Rate Type as well as any Property Rate Rules.
- Rate Type Property Rule: Overrides Length of Stay setup on the Derived Rate Type, Master Rate Type or Stand Alone Rate Type for the specific Properties setup for.
- Derived Rate Type: Overrides Length of Stay setup on the Master Rate Type if selected on Derived Rate Setup.
- Rate Type: Base level restriction that will not be applied if any overlaying restriction exists.
| Month | |||||
|---|---|---|---|---|---|
| 1st | 2nd | 3rd | 4th | 5th | 6th |
| Control Panel | |||||
| Rate Table | |||||
| Rate Period | |||||
| Rate Type Property Rule | |||||
| Derived Rate Type | |||||
| Rate Type | |||||
- Reservations arriving on the 1st would use the minimum and maximum length of stay set on the Rate Type.
- Reservations arriving on the 2nd would use the minimum and maximum length of stay set on the Derived Rate Type, if selected on setup to override the Master Rate Type.
- Reservations arriving on the 3rd would use the minimum and maximum length of stay set on the Property Rate Rules.
- Reservations arriving on the 4th would use the minimum and maximum length of stay set on the Rate Period.
- Reservations arriving on the 5th would use the minimum and maximum length of stay set on the Rate Table.
- Reservations arriving on the 6th would use the minimum and maximum length of stay set as an Override in the Control Panel or on the Rate Manager Chart.
MLOS (On Arrival) & Soft Close
A Minimum Length of Stay (On Arrival) requires guests reservations to be of a certain length if choosing to arrive on a day where a MLOS is set.
A Soft Close requires guests reservations to be of a certain length if the date the Soft Close is setup is included within their stay dates.
Where a combination of a MLOS (On Arrival) and a Soft Close are setup across the dates the guest reservation is being created, provided both have been setup optimally the guest's reservation will be required to adhere to both restrictions with the greater of the two applying.
| Month | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| 1st | 2nd | 3rd | 4th | 5th | 6th | 7th | 8th | 9th | 10th |
| Soft Close - 4 Nights | |||||||||
| MLOS (On Arrival) - 3 Nights | |||||||||
- Reservations arriving 1st will be required to have a minimum stay of 3 nights due to the MLOS (On Arrival). They will be able to depart on 4th.
- Reservations arriving 2nd or 3rd will be required to have a minimum of 4 nights. The MLOS (On Arrival) prevents the guest departing prior to 4th when the Soft Close takes effect and requires the guest stay a minimum of 4 nights to include this date in their reservation.
Rate Overrides & Rate Adjustments
A Rate Override can be performed on the Rate Manager chart, in the Control Panel or directly on a Reservation.
Overriding the Base Rate will prompt RMS to ignore the Rate Setup tab on the Rate Table including Dynamic Pricing.
Derived Rate Adjustments and any Rate Adjustments entered in the Control Panel or on the Rate Manager chart will also be ignored when a Rate Override is performed.
Additionals and Packages on the Rate Table will continue to be included in the Total Rate caclulation after a Rate Override.
