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    Reservation Audit Trail

    Change log recorded on the 'Audit Trail' tab of a Reservation in RMS.

    The  'Audit Trail' tab on the Reservation provides a change log recording all modifications made on the Reservation after it's initial creation as well as actions performed on the Reservation Account, 'Housekeeping' tab and 'Hold' tab.

    The following information is included in the Audit Trail.

    Column Description
    Date The date and time the change or action occurred.
    View Where on the Reservation the change or action occurred.
    Field Modified The field with the changed value.
    Old Value The value that was previously set in the field.
    New Value The value the field was set to.
    Amount The numerical value set for an applicable field or action.
    Username The User that performed the action.
    Reason The Reason that was selected for an applicable action.

    Below are all actions that will be included on the 'Audit Trail' tab of the Reservation.

    Reservation Details & Account Column

    The following changes made on the Reservation Details or Account column will be recorded in the Reservation Audit Trail.


    Activity

    Add On

    Added to Group

    Allotment Allocation

    Area

    Area Added to Group

    Area Move

    Arrive Date

    Base Rate

    Bill Category

    Billing

    Booking Source

    Boomgate Registration Access

    Business Lost

    Business Segment

    Cancellation Policy

    Cancellation Rule

    Card Number

    Category

    Company

    Company AR

    Company Unknown

    Contact

    Correspondence Deleted

    Custom Fields

    Depart Date

    Destination Code

    Discount

    Discount Reason

    ETA

    Event Name

    External Cancellation Number

    External Reservation Number

    Extra Keys Cut

    Fixed

    Group Allotment

    Group POS

    Group Rate

    Group Reservation Number

    Group Revenue

    Guarantee Policy

    Guest Added

    Guest Merged

    Guest Modified

    Guest Replaced

    Hide Rate from Correspondence

    Long Term

    Loyalty Points

    Market Segment

    Membership Type

    New Key

    Number of Areas

    Number of Guests

    Occupant

    Origin

    Overridden Property Oversell

    Overridden Restriction

    Package

    Parked

    Payment Mode

    Pre Authorisation

    Pre Check-in

    Primary Guest Changed

    Rate Changed

    Rate Element

    Rate Type

    Rate Type Group ID

    Recalculate Rate

    Removed from Group

    Requirements - Add / Edit / Remove

    Reservation Notes

    Reservation Status

    Reservation Type

    Revert Reservation

    RV Brand

    RV Model/Year

    Second Contact

    Second Discount

    Second Discount Reason

    Split Rate

    Tax

    Tax Exemption

    Total Rate

    Total Rate Breakdown

    Traces - Add / Edit / Remove

    Transfer

    Transfer to Guest Account

    Travel Agent

    Travel Agent Commission

    Unparked

    Upgrade Accepted

    Upgrade Reason

    Vault Token Accessed

    Voucher

    Waitlist Code



    Delete

    Housekeeping

    The following changes on the 'Housekeeping' tab are recorded on the Reservation Audit Trail.


    Bed Configuration
    Housekeeping Task Added or Removed
    Linen
    Reset Housekeeping Schedules

    Delete

    Holds

    The following changes on the 'Hold' tab are recorded on the Reservation Audit Trail.


    Hold Added
    Hold Deleted
    Hold From Date
    Hold To Date

    Delete


    Delete

    Changes made to the Guest Profile will be recorded on the Guest Audit Trail instead of the Reservation Audit Trail.

    Delete

    Select the  'Print' icon to generate a printable report of the displayed Reservation Audit Trail.


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